At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Flexport IT is looking for a Senior Systems Engineer (Identity & Access). In this role, you will design, implement, and administer our Identity and Access Management (IAM) solutions to ensure secure, efficient user lifecycle management.
While you are our resident Okta expert, you are also a high-level IT generalist. You will oversee our broader SaaS ecosystem (Google Workspace, Slack, Jira) and endpoint management infrastructure (Jamf, Intune). Your expertise will drive automation, protect sensitive data, mitigate security risks, and maintain compliance in a heavily regulated industry.
You will continually strive towards automation of toil. If you are still manually doing the same operational tasks 18 months from now, something has gone wrong. Flexport’s book of business is growing fast, but the promise of technology is that we can grow our business faster than our headcount. The automation you build will be a key factor in that effort.
You Will- IAM Architecture: Design, implement, and maintain the end-to-end lifecycle of Identity and Access Management platforms.
- Okta & Directory Trust: Administer Okta, directory services, Multi-Factor Authentication (MFA), and advanced password management.
- SaaS Operations: Manage core collaboration tools including Google Workspace, Microsoft O365, Slack, and Jira/Confluence.
- Unified Endpoint Management: Oversee our global fleet of Mac and Windows devices using Jamf and MS Intune.
- Lifecycle Automation: Build automated workflows for provisioning, deprovisioning, and application access.
- Identity Governance: Establish role-based access control (RBAC), entitlement reviews, and access certification processes.
- SSO Integration: Lead the technical onboarding of new SaaS applications for Single Sign-On (SSO).
- Security Partnership: Collaborate closely with the Security team to embed security best practices into our IT infrastructure.
- Documentation & Roadmaps: Author technical operating procedures, engineering roadmaps, and compliance policies.
- Operations Support: Provide high-tier technical leadership and escalation support for complex IT operations.
- Experience: 5+ years of experience in IAM systems engineering paired with broad IT infrastructure management.
- Okta Expertise: Deep, hands-on mastery of Okta configuration, policy creation, and application integration.
- Core Protocols: Strong knowledge of IAM standards including SAML, SCIM, OAuth, OIDC, IGA, RBAC, and LDAP.
- Automation Skills: Experience with scripting (e.g., Python, Bash, or PowerShell) and Okta Workflows to automate IT tasks.
- SaaS & Endpoint Ecosystem: Proven track record managing Google Workspace, Slack, Jira, Jamf (macOS), and Intune (Windows).
- Education: Bachelor’s degree in Computer Science, a related field, or equivalent practical engineering experience.
- Compliance Mindset: A "compliance-first" attitude to navigate the rigorous requirements of a heavily regulated industry.
- Soft Skills: Excellent problem-solving abilities paired with strong collaborative and interpersonal communication.
#LI-onsite
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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Skills Required
- 5+ years of experience in IAM systems engineering combined with broad IT infrastructure management
- Deep hands-on expertise configuring Okta, creating policies, and integrating applications
- Strong knowledge of SAML, SCIM, OAuth, OIDC, IGA, RBAC, and LDAP
- Experience with scripting languages such as Python, Bash, or PowerShell
- Experience using Okta Workflows to automate IT tasks
- Experience managing Google Workspace, Slack, Jira, Jamf, and Microsoft Intune
- Bachelor's degree in Computer Science or a related field, or equivalent practical engineering experience
- Compliance-first mindset and ability to work within rigorous regulatory requirements
- Excellent problem-solving, collaboration, and interpersonal communication skills
Flexport Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexport and has not been reviewed or approved by Flexport.
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Fair & Transparent Compensation — Pay is considered competitive for engineering, data, and some go-to-market roles, with strong reported total compensation in senior tech bands. Compensation is also framed as broadly in line with market ranges for mid-level sales positions.
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Healthcare Strength — Healthcare coverage is described as offering multiple plan options with preventive care and prescription coverage, alongside dental and vision. Company-paid disability and basic life/AD&D are positioned as part of a comparatively robust core insurance package.
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Leave & Time Off Breadth — Leave is framed as generous through flexible/unlimited PTO and a defined set of paid holidays for exempt staff. Paid parental leave is described with extended time for birthing and non-birthing parents, including a phased return program in some materials.
Flexport Insights
What We Do
Founded in 2013, we believe trade can move the human race forward. That’s why our mission at Flexport is to make global commerce so easy there will be more of it. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B worth of merchandise across 112 countries every year.
Why Work With Us
Global logistics is the circulatory system for the world economy. Our global team of entrepreneurs is empowered to make the important decisions, to advocate for what is right regardless of the bottom line, and to see their ideas tested in the laboratory of the real world. We are uniquely positioned to simplify trade and built to make it happen.
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