Top Tech Jobs & Startup Jobs

Lead a team evaluating new and existing data assets, standardize due-diligence and analytical methodologies, validate data quality and business value, partner with Product and Technology to support onboarding and OneTru cataloging, establish governance and lineage standards, and coach team members to drive data-driven product and revenue decisions.

Provide operational B2B customer support: manage user access, handle inbound/outbound calls, resolve first‑level incidents and escalate technical issues. Maintain service continuity, support KPI tracking, create dashboards and reports, and drive continuous improvement to enhance customer experience.

Lead and coordinate a bilingual (Spanish/English) call center team, manage complex escalations, oversee daily operations and staffing, monitor KPIs (AHT, QA, adherence), deliver coaching and development, support hiring and training, and drive process improvements to ensure high-quality customer outcomes.

Lead onboarding and implementation of Trusted Call Solutions for enterprise and telecom customers. Serve as single point of contact, manage complex multi-quarter projects, translate business requirements into technical implementations, provide training and operational support, escalate and coordinate issue resolution, and partner with cross-functional teams to drive adoption and product improvements.

Lead development of credit risk and business intelligence analytics for financial clients. Design and deliver descriptive, predictive, and prescriptive analyses (segmentation, regression, survival, PCA, ML), extract and manipulate large datasets, present insights to executives, and mentor junior analysts while managing project deliverables.

Support customer onboarding and Tier 2 issue resolution for Trusted Call Solutions. Perform data analysis, validation, reporting, and QA to inform operations and sales. Coordinate across partner systems, communicate product requirements, support development via Confluence and Jira, and recommend process improvements to drive product performance.

Lead international segment monthly and quarterly consolidation across ~30 countries, ensuring U.S. GAAP-compliant financial statements, SOX controls, intercompany accounting, and consolidated SEC schedules. Manage and mentor regional and offshore accounting resources, support M&A purchase accounting and integrations, coordinate internal/external audit requests, and drive process and technology improvements for the global accounting function.

Handle inbound incident calls in Swedish and English to triage and document identity theft, fraud, and breach cases. Provide courteous support, gather evidence, liaise with creditors and agencies, escalate complex incidents, and coordinate remediation with internal teams.

Lead and develop the Canada Technical Product Management function, translating business priorities into technology roadmaps and delivery plans. Oversee regional portfolios, prioritize work, manage dependencies and risks, enforce PDLC governance, drive launch readiness and adoption, and represent Canada in global forums to advance platform modernization, resiliency, and measurable business outcomes.

Lead administration and troubleshooting of Windows, VMware, Nutanix and storage platforms; drive VMware-to-Nutanix migrations, manage backups/DR, certificate lifecycle, vendor escalations, hybrid cloud infrastructure (Azure/GCP), automation with PowerShell, incident response, and provide technical leadership in 24/7 support rotations.