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As a Customer Success Lead, you will guide a sub-team, enhance customer relationships, mentor team members, and improve product adoption while managing revenue and customer experience.

As a Technical Account Manager, you will onboard clients, facilitate campaign delivery, provide strategic recommendations, and manage communications between clients and internal teams.

The Agency Customer Success Manager will maintain agency partnerships, drive product adoption, enhance agency success, and provide strategic guidance in digital advertising.

Lead a Smart Services team to drive onboarding, platform adoption, and measurable client outcomes. Manage client relationships, coach specialists, set strategic direction for testing and adoption, enforce SLAs and processes, collaborate cross-functionally, and identify commercial opportunities to protect and grow account value.

The role involves designing backend services, mentoring junior engineers, collaborating with data scientists, and improving software architecture within the AI platform team at Smartly.

Serve as a technical advisor for global strategic advertisers, driving pre- and post-sales activities including technical discovery, solution design, demos, onboarding, training, and cross-functional collaboration to accelerate adoption and customer outcomes.

Lead global revenue operations to design and operate Smartly's commercial operating model. Own revenue planning, forecasting, KPI frameworks, systems strategy, data architecture, AI-enabled automation, and cross-functional governance. Drive forecasting accuracy, territory and compensation design, operational transformation, and executive reporting while building a high-performing global RevOps team aligned with Sales, Marketing, Customer Success, Finance, and Product.

As a Customer Onboarding Manager, you will facilitate the onboarding process for new customers, collaborate with sales and customer success teams, and tailor onboarding solutions to optimize customer experiences on the Smartly platform.

The Senior Enterprise Account Executive will drive business growth by selling the Smartly product to enterprise organizations, managing customer relationships, and collaborating with internal teams to ensure success in the customer lifecycle.

Develop and maintain backend services, mentor team members, support data scientists in ML model deployment, and improve software architecture.