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Sell Imprivata access and security solutions to mid-enterprise healthcare accounts in the Southeast. Prospect, develop account strategies, demonstrate products, negotiate and close deals, expand existing customer revenue, manage demos with Solution Engineering, and maintain accurate forecasts in Salesforce.com while meeting booking quotas and travel requirements.

Provide technical leadership for implementation, configuration, monitoring, and ongoing administration of Imprivata-managed access solutions in healthcare. Perform assessments, integrations (AD, VDI, EMR), troubleshooting, customer-facing consulting, documentation, training, and lead strategic, complex engagements to ensure customer success and ROI.

Implement Imprivata software for customers: assess environments, install and test products, integrate with enterprise technologies, produce technical collateral and documentation, train customers and partners, and support projects through deployment. Significant domestic travel required.

Provide technical leadership for Imprivata Mobile Access Management managed services: assess environments, configure and optimize MDM/UEM solutions, administer integrations, own support and escalations, run customer meetings, lead optimization projects, deliver training, and act as the customer advocate across product and service teams.

Lead and own the corporate website as a strategic growth channel: define roadmap, optimize digital customer journeys, drive SEO/GEO and conversion rate optimization, evaluate AI capabilities, manage analytics and agencies, ensure site security and performance, and lead a website team to accelerate pipeline growth and customer engagement.

Lead and scale global customer marketing to drive retention, engagement, advocacy, and expansion. Build advocacy, storytelling, executive engagement, reference and review programs, align with Sales and Customer Success, measure impact on GRR/NRR and expansion, and manage a high-performing team using analytics and customer/marketing technologies.

Serve as the FP&A business partner for Renewals and Customer Experience, driving renewal forecasting, retention analysis, ARR and churn reporting, executive dashboards, data governance, financial modeling for budgets/forecasts, and cross-functional strategic analyses to improve renewal outcomes and inform leadership decisions.

Execute and optimize B2B demand-generation programs across Germany and the DACH region. Manage integrated campaigns spanning ABM, digital, telemarketing, webinars, events, direct marketing, and third-party lead generation. Translate regional priorities into campaign plans, coordinate Sales, SDRs, agencies, vendors, and internal marketing teams, monitor performance and budget utilization, optimize underperforming activities, and support marketing-sourced SQL and pipeline growth.

Manage a strategic international customer portfolio by driving value realization, product adoption, renewals, retention, and expansion. Build executive relationships, lead solution assessments and business reviews, coordinate internal resources to resolve challenges, and maintain account plans and health metrics in Gainsight. Provide customer insights, develop success stories, support advocacy initiatives, and communicate recommendations to leadership. The role requires fluent French and English, strong technical comprehension, presentation skills, and experience aligning complex software solutions with customer objectives.

The Executive Assistant supports the CEO and executive team with scheduling, travel coordination, expense reporting, meeting organization, and maintaining confidentiality while ensuring smooth operations.