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The Adoption Services Specialist helps clients implement and utilize Relativity products, focusing on onboarding, customer inquiries, and adoption initiatives.

Lead and mentor a software engineering team, oversee product development, promote collaboration, and ensure competitive and innovative solutions.

Lead design, build, maintain, and scale Workday Financials integrations. Monitor and resolve integration issues, perform root cause analysis, document technical designs, ensure SOX/audit compliance, and collaborate with Finance, IT, and third-party vendors to drive automation and process improvements.

Lead adoption for strategic enterprise accounts, acting as subject-matter authority on Relativity AI capabilities. Drive measurable adoption outcomes, shape playbooks and enablement, mentor specialists, influence product roadmap, represent the team externally, and deliver onsite workshops and executive briefings.

Lead adoption of Relativity's FOIA product for public-sector customers, owning end-to-end implementation, advising executives, driving measurable adoption using AI-assisted tools, mentoring teams, surfacing product gaps, enabling partners, and supporting complex FOIA workflows while maintaining required security compliance and travel for onsite customer engagements.

The Staff Systems Administrator will lead endpoint architecture strategy, security baselines, cross-functional delivery, and operational excellence, while overseeing technical escalation for complex issues.

The Lead Systems Administrator will manage and secure the endpoint ecosystem, drive reliability and compliance, lead incident responses, and collaborate across teams for improvements.

The Senior Technical Analyst collaborates with stakeholders and engineers to document requirements, ensure quality, and support SDLC activities, while being a trusted advisor on solution design and process impacts.

Lead and mentor a software engineering team, drive architecture and adoption of AI- and data-driven practices, design API-first microservices, and contribute hands-on to coding, system integration, and engineering processes. Promote best practices for data platforms (NoSQL/MongoDB), LLM/AI integrations, observability, and Agile delivery while supporting stakeholder strategy and occasional level II support.

Prepare accurate customer invoices and process contracts across SaaS, license, and services billing models; execute billing cycles; resolve billing tickets; manage key accounts; maintain SOPs and onboarding; drive process improvements and automation; partner with Revenue Accounting, Deal Desk, Sales Operations, and Legal; support audits and billing-related projects.