Top Tech Jobs & Startup Jobs

Develop and expand Infobip’s partner ecosystem in India by identifying and managing ISV, AI provider, and ecosystem partnerships. Build business cases, create joint go-to-market plans, enable sales teams, support partner-led implementations, and drive revenue through co-selling, cross-selling, and solution bundling. The role focuses on CRM, marketing automation, and conversational AI platforms and requires strong alliance management, negotiation, executive engagement, and SaaS or CPaaS experience.

Build, maintain, monitor, and troubleshoot high-throughput backend services for telecom operators. Develop distributed systems processing large volumes of real-time messaging traffic, work with relational databases, and deliver reliable solutions in Scrum teams. Collaborate with engineers, product managers, Google, and Apple while applying global network standards. Contribute to emerging telecom products and use AI tools appropriately.

Manage mid-market client relationships to drive satisfaction, retention, adoption, and revenue growth. Responsibilities include meeting KPIs, coordinating technical and internal teams, ensuring account setup, monitoring financial and operational risks, analyzing and forecasting customer traffic, supporting cross-sells and upgrades, and communicating customer feedback to product teams. The role requires customer-facing, sales, and account management experience, plus fluent English and Arabic.

The Account Executive identifies and wins new business from target accounts, sells cloud communication solutions, develops proposals, manages forecasts and account strategies, negotiates contracts, and supports client relationships during the first 12 months. The role requires meeting sales targets, engaging C-suite stakeholders, maintaining CRM data, driving cross-sell and upsell opportunities, and collaborating internally on customer acquisition.

Own complex enterprise presales engagements from requirements gathering through solution design and delivery. Lead technical discovery, architecture planning, product demonstrations, POCs, technical scoping, security questionnaires, and solution estimates. Configure tailored platform solutions, create conversational flows and architecture documentation, and translate technical concepts into business value. Serve as a regional technical expert by mentoring colleagues, sharing best practices, collaborating with global teams, and providing product feedback.

Manages strategic telecom operator accounts, leads commercial negotiations and renewals, coordinates service delivery, handles escalations and billing disputes, conducts business reviews, analyzes usage data, supports growth initiatives, and facilitates new service onboarding.

Leads Infobip’s Mexico operations by building relationships with government and public-sector stakeholders, developing telecom and communications partnerships, identifying growth opportunities, and representing the company at industry events. Oversees and develops the country sales team, including hiring, coaching, succession planning, and retention. Owns revenue, margin, growth, and customer satisfaction targets while coordinating local departments and supporting efficient office operations.

Drive new business and account expansion across mid-market clients by prospecting, managing sales cycles, developing tailored solutions, presenting value propositions, negotiating contracts, and closing deals. Maintain CRM accuracy, forecasting, and account strategies while collaborating with internal specialists and partners. Build long-term client relationships, represent the company at industry events, and use consultative sales methodologies and AI tools to improve productivity and customer engagement.

Manages and updates privacy policies, procedures, guidelines, and documentation. Supports GDPR and ePrivacy compliance, privacy assessments, audits, vendor reviews, and data processing, sharing, and transfer agreements. Advises internal stakeholders, maintains processing records and privacy tools, supports contracting and tender processes, and contributes to privacy training and awareness programs while collaborating with customers, suppliers, and internal teams.

Supports analyst relations within the Global External Communications team by researching industry analysts, preparing briefing materials, coordinating requests, maintaining newsletters and SharePoint content, sharing analyst coverage, summarizing market insights, measuring results, and providing administrative support for communications activities.