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Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about
As a Full-Stack Engineer in Infobip's AgentOS base, you will work on large-scale customer engagement and automation platforms, including our AgentOS solution. These products power complex workflows, orchestration, and state-machine-driven systems used across multiple communication channels globally. You will be part of small, initiative-based teams of 5-6 engineers, tackling technically demanding problems around scalability, concurrency, and platform unification, with a strong focus on backend excellence and occasional contributions to the frontend when needed.
What you'll do
- Design, build, and maintain complex backend services primarily using Java and the JVM ecosystem
- Work on distributed, multithreaded systems that support automation, orchestration, and state-machine-based platforms such as AgentOS
- Contribute to feature development and unification across multiple SaaS products, including Answers and Moments
- Occasionally contribute to frontend development using React and TypeScript, without being a primary frontend owner
- Collaborate closely within a small, cross-functional initiative team, participating in planning, reviews, and retrospectives
- Write and maintain unit and integration tests to ensure reliability, scalability, and long-term maintainability of the systems
- Apply an AI-first mindset, including exploring and integrating AI or LLM-based capabilities into product features where releva
What makes you a strong fit
- At least 3+ years of professional experience as a software engineer, with a strong focus on backend development
- Solid expertise in Java and object-oriented programming; JVM experience (Java, Kotlin, or Scala)
- Solid understanding of multithreading, concurrency, and building complex, scalable systems
- Experience working with distributed systems and multiple interconnected services
- Applying an AI-first mindset when approaching engineering problems.
- Effectively leveraging AI to improve code quality, testing processes, and technical documentation.
- Ability to work effectively in small teams, taking ownership and driving solutions end to end
- Fluent in English, both spoken and written
Nice-to-have qualifications
- Familiarity with frontend technologies such as React and TypeScript
- Exposure to AI, NLP, or LLM-based systems, especially integrating AI into production environments
- Experience working on large SaaS platforms with a broad set of customers and use cases
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip. #LI-TF1Skills Required
- At least 3 years of professional software engineering experience, focused on backend development
- Strong Java and object-oriented programming expertise
- Experience with the JVM ecosystem, including Java, Kotlin, or Scala
- Understanding of multithreading, concurrency, and complex scalable systems
- Experience with distributed systems and interconnected services
- Ability to apply an AI-first mindset and leverage AI to improve code quality, testing, and documentation
- Ability to work effectively in small teams and drive solutions end to end
- Fluent spoken and written English
- Familiarity with React and TypeScript
- Exposure to AI, NLP, or LLM-based systems in production
- Experience with large SaaS platforms serving diverse customers and use cases
Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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