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Manage value and adoption for a portfolio of primarily law firm customers. Build joint impact plans, run adoption programs, drive time-to-first/next-value, run business value reviews, ensure renewal readiness, identify expansion opportunities, and coordinate cross-functionally to remove friction and measure outcomes that improve net revenue retention.

Serve as a legal technology thought leader within Business Innovation, driving strategy, best-practice development, and adoption of iManage solutions. Plan and deliver consulting engagements, provide strategic advice and product demonstrations, mentor junior consultants, support UAT and deliverables, and liaise with Product, Engineering, Professional Services, Sales, and partners to influence product roadmap and customer success.

Quota-carrying Account Executive selling iManage SaaS into mid-sized U.S. law firms. Drive net-new business, manage full complex sales cycles, build relationships with legal decision-makers, forecast and maintain pipeline in CRM, and collaborate with marketing, sales engineering, and partners to close deals.

Manage a book of SMB and mid-market law firm accounts to drive renewals and expansion. Build account plans, run business reviews with senior stakeholders, manage upsell/cross-sell deals, forecast pipeline in Salesforce, and coordinate with Customer Success, Sales Engineering, and Product Marketing to protect and grow account revenue.

Manage and grow an ISV partner territory: qualify and sign new technology partners, drive integrations to live activation, own commercial agreements and royalty revenue, run forecast and QBRs, enable joint go-to-market, and build scalable onboarding/playbooks while coordinating across product, engineering, and marketing.

Lead CX measurement and insights by owning the measurement framework and customer health score, integrating multi-source CX and product data, building dashboards, validating methodology, synthesizing insights for senior leaders, and enabling data-driven actions across Customer Success, Product, Sales, and Finance.

Own product messaging and positioning for iManage's AI-driven LegalTech products. Translate technical functionality into market narratives, enable go-to-market readiness, support sales and customer success, drive market and competitive analysis, engage customers and analysts, and represent the company at events and webinars.

Lead global field and partner/channel marketing to drive pipeline and revenue across Americas, EMEA, and APAC. Build scalable processes, playbooks, budgets, KPIs, and cross-functional alignment while managing and developing a distributed high-performing team and partner programs.

The Sr. Account Manager will manage a portfolio of mid-market law firms, focusing on revenue growth, client retention, and strategic partnerships using deep legal technology expertise.

Lead the go-to-market strategy for security, governance, risk, and compliance, collaborating across teams to create effective launch plans, messaging, and thought leadership while analyzing market trends and customer insights.