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The General Manager for North America will lead the Client Engagement organization, drive revenue growth, profitability, and customer satisfaction while managing a high-performing team. Key responsibilities include developing revenue strategies, establishing customer relationships, analyzing market trends, and ensuring operational efficiency.

The role involves providing premium zOS system programming support to mainframe clients, performing system administration tasks, tuning mainframe environments, addressing customer requests, resolving zOS-related issues, and collaborating with various teams for successful migrations and disaster recovery.

The Senior Mainframe Systems Programmer is responsible for supporting projects related to the installation and maintenance of operating systems and system software. Responsibilities include debugging systems software, mentoring team members, and evaluating new software/hardware solutions. The role requires leading complex assignments and providing technical support to clients and vendors.