ABOUT US
Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com.
Job Summary
NAS Storage Engineer:
The Storage Engineer function ensures the stability, integrity, and efficient operation of NAS arrays and data paths, out-of-band managed storage arrays, as well as any array or appliance-based replication.
Role Descriptions
Duties and Responsibilities of the Storage Engineer function:
- Meets and exceeds client SLAs on incident troubleshooting and responsiveness while managing and maintaining a large distributed storage infrastructure
- Supports release and life cycle process NAS storage array installs, upgrades, and decommissions
- Contributes to operational readiness of platforms during onboarding and through ongoing process documentation creation, updates to guidelines, policies, change, and audit procedures
- Participates in troubleshooting efforts for storage issues, root cause analysis, and performance analysis and tuning
- Troubleshoot network and client connectivity issues to the NAS environments.
- ITIL-compliant champion for incident, request, change, and with particular focus on problem management
- Participate in the modernization and automation of storage infrastructure
- Deployment of new NAS array infrastructure
- Maintain accurate CMDB
- Participates in problem management to proactively review open client and infrastructure problems and known errors to minimize the time spent firefighting and troubleshooting, supporting quicker resolution of incidents and events when they do arise
Assist and provide technical input to Ensono storage solution architect and others on the complex solution design, configuration, integration, and installation of new services
Supervisory Responsibilities:
None
Qualifications:
Requires a minimum of 8 years of related experience with a Bachelor degree; or 6 years and a Masters degree; or a PhD with 2 years experience; or equivalent work experience.
Platforms experience desired:
NetApp File Management, FSXn
Other skills desired:
Netapp Cloud Insight, Linux/Windows/Vmware, basic understanding of TCP/IP networks and firewalls.
Ensono is a global service provider with over 2,600 associates and 10 data centers located around the world.
Shift Timing- 24*7 Rotational Shifts
We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.
Skills Required
- Manage and maintain large distributed storage infrastructure and meet client SLAs on incidents
- Troubleshoot storage issues, perform root cause analysis, performance analysis and tuning
- Support SAN fabric and storage array installs, upgrades, and decommissions
- Create and maintain process documentation, guidelines, policies, change, and audit procedures
- ITIL-compliant incident, request, change, and problem management
- Participate in modernization and automation of storage infrastructure
- Deploy new SAN/Switch infrastructure
- Maintain accurate CMDB
- Provide technical input on complex storage solution design, configuration, integration, and installation
- Primary platform experience: Hitachi Storage, Pure Storage
- Secondary platform experience: EMC, Brocade
Ensono Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ensono and has not been reviewed or approved by Ensono.
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Leave & Time Off Breadth — Time off provisions include unlimited PTO, paid volunteer time, and a formal sabbatical program. These offerings provide flexibility for rest, community service, and extended renewal.
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Retirement Support — Retirement support includes a 401(k) with company match as part of the core package. This adds long‑term financial value alongside day‑one eligibility for other coverage.
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Parental & Family Support — Family‑forming coverage and paid parental leave are explicitly included, with adoption and surrogacy reimbursement. These benefits support diverse paths to growing a family.
Ensono Insights
What We Do
Ensono helps IT leaders be the catalyst for change by harnessing the power of hybrid IT to transform their businesses. Our broad services portfolio from mainframe to cloud, powered by an intelligent governance platform, is designed to help our clients operate for today and optimize for tomorrow. We are award-winning certified experts in AWS & Azure
Why Work With Us
Our culture is collaborative & results-driven. Curiosity, passion, honesty & reliability are values we live by. Career & professional development is encouraged through promotions, learning opportunities, Ensono University - eTalks, training academies, paid tuition and study leave, quarterly Innovator Awards. Thinking Thursdays (no meetings 8 to 12)
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