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As a Senior Customer Success Manager at Dynatrace, you will manage enterprise customer accounts, driving renewal and growth. Your role involves building relationships to enhance customer value, identifying upsell opportunities, and ensuring successful deployment. You will also act as a trusted advisor, coordinating across teams to resolve issues and maximize customer success.

Lead and develop a team to manage certifications, customer audits, and governance, risk, and compliance in the R&D department. Drive project management for audits and certifications, report on progress, and improve workflows and processes. Serve as the main contact for auditors and ensure deliverables are met on time.

Lead and build a team managing certifications, customer audits, and driving governance, risk, and compliance within the R&D department. Responsible for project management, tracking progress, improving workflows, and facilitating meetings with auditors. Requires 5-10 years of project management experience in IT, 5+ years in GRC, and 3+ years as a team lead with outstanding communication and leadership skills.

The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software. This role involves conducting research, profiling accounts, using CRM tools like Salesforce.com, and coordinating with marketing to generate leads and drive new business.

The Strategic Sales Development Representative is responsible for identifying and qualifying sales opportunities for Dynatrace, working with strategic accounts, and conducting research to support expansion efforts. They will utilize tools like Salesforce.com and LinkedIn Sales Navigator, and execute outbound programs to raise awareness of the Dynatrace platform.

The Senior Product Manager will develop strategies for highly regulated sectors, manage compliance and regulatory requirements, collaborate with various teams to enhance Dynatrace's services, and maintain the product roadmap with an MVP scope.

As a Sr IT Support Engineer, you will be the first point of contact for employees, managing incidents and service requests through channels like Slack and Freshdesk. You will also support hardware installation for modern workstations, coordinate with backend teams on unresolved issues, and assist in various IT projects while ensuring accurate asset management and user training.