Top Tech Jobs & Startup Jobs

Manage customer success for government accounts by driving onboarding, product adoption, value realization, retention, and expansion. Partner with sales, product, engineering, and operations teams; provide technical enablement and training; conduct performance reviews; develop automated reporting workflows; assess account health; and support strategic planning. The role requires enterprise customer success, account management, or technical consulting experience, with public sector experience preferred and travel up to 50%.

Lead client implementations from contract signature through go-live and hypercare. Manage technical configuration, data quality, file transfers, testing, data corrections, issue resolution, and service activation. Guide clients on configuration options, deliver instructional presentations, recommend enhancements, and coordinate cross-functional teams across Operations, Product, Sales, and Technology. Maintain strong client relationships while ensuring successful enablement projects and high-quality compliance services.

Develop and deploy generative AI and LLM solutions on Google Cloud Vertex AI. Build data pipelines integrating structured and unstructured data, implement prompt engineering and RAG, and connect AI capabilities to dashboards and real-time APIs. Translate business needs into technical solutions, stay current with generative AI advances, and communicate analytical results to technical and non-technical audiences.

Develop, test, deploy, and maintain high-scale applications across backend and UI layers. Participate in estimations, architecture discussions, and Agile sprints. Apply modern practices (microservices, serverless, CI/CD, IaC), troubleshoot production issues, document code, and integrate systems with internal data/tooling. Contribute to performance, security, and scalability improvements.

Manages compliance testing, monitoring, reporting, and regulatory issue validation for Equifax’s India business. The role develops testing methodologies, assesses compliance risks, reviews policies, documents findings, coordinates remediation, supports RBI inspection tracking, convenes compliance committees, and communicates regulatory changes. It also partners with business process owners, Internal Audit, and compliance teams to strengthen controls, identify best practices, and escalate significant compliance matters while safeguarding client and company assets.

The Head of Commercial leads a sales team, driving revenue and market growth, mentoring staff, managing performance, and implementing sales strategies while ensuring efficient use of Salesforce.

Provides customer service and backend request fulfillment across multiple products. Resolves inquiries through email and phone, manages priorities, meets KPIs, investigates issues, and maintains strong stakeholder relationships. The role also supports continuous improvement by identifying efficiency opportunities and helping implement new processes. It is full time in Sydney, with in-office collaboration Monday through Thursday and remote flexibility on Fridays.

Prepare and distribute customer invoices, update billing profiles, complete customer setups and contract reviews, resolve complex billing disputes and escalations, and collaborate with Customer Service and Sales to maintain billing data integrity.

Executive operational leader overseeing global client onboarding and contact center operations. Responsibilities include managing frontline teams, monitoring queues and SLAs, improving quality and predictability, coaching staff, enforcing security and data governance procedures, coordinating across shifts and regions, resolving escalations, and implementing AI-driven workflow automation. The role requires bilingual English and Spanish communication, operational leadership, technical onboarding experience, and familiarity with Salesforce, telephony, and data management systems.

Lead product strategy, roadmap, and delivery for Equifax Scores. Gather requirements, conduct market and competitive analysis, work with stakeholders (sales, marketing, tech, operations), launch products, enable sales, and engage customers to drive usage and roadmap decisions focused on consumer credit risk.