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Provide post-go-live solution architecture and support for the o9 platform: resolve customer issues, validate data loads and end-to-end workflows, configure enhancements, create and run test cases, coordinate fixes and upgrades, and deliver Super User/End User training while feeding product and process improvements back to development.

Lead architecture and delivery of a neurosymbolic AI platform blending LLMs with constraint-based planning. Set AI strategy and governance, evaluate and integrate state-of-the-art models and vector infrastructure, resolve complex AI engineering roadblocks, and produce frameworks to enable large-scale, enterprise-grade autonomous planning.

Design and implement CI/CD deployment pipelines, manage and monitor infrastructure and databases, ensure security and compliance, automate processes, collaborate with developers, provide production support and on-call coverage, and work with global cross-functional teams to deliver timely software deployments.

Serve as the primary functional expert for o9 supply chain planning implementations: ensure platform usability and uptime, configure post‑go‑live enhancements, validate data and end‑to‑end workflows, resolve issues, create and run test cases, train global super/end users, and liaise with development to improve product and processes based on customer feedback.

Provide technical consulting and support for o9's cloud planning platform: resolve batch/ETL disruptions, validate and transform customer data, automate tasks with scripts, support CI/CD, monitor system performance, design integrations, create/execute integration tests, and fine-tune performance for supply chain planning use cases.

The Client Management Director will oversee client satisfaction, manage consulting services, build long-term relationships, and lead cross-functional collaborations to ensure successful value delivery and implementation of o9's solutions.

The Senior Technical Consultant will manage complex data projects, build data pipelines, integrate systems, support deployments, and mentor junior staff.

Implement end-to-end o9 supply chain planning solutions: design, configure, and test platform implementations; perform ETL, data analytics, forecasting, and optimization; collaborate with clients and cross-functional teams; deliver training and mentor junior analysts; drive UAT/SIT, issue resolution, and value realization.

The Client Management Director will oversee client satisfaction, manage complex technology deployments, build executive relationships, and support sales cycles while providing strategic guidance and mentoring to teams.

Manage day-to-day payroll and expense operations for 500+ US/Canada employees, ensure compliance with tax filings and payroll regulations, audit pay records and timesheets, liaise with HR/Finance and payroll vendors, prepare payroll journal entries and reconciliations, document controls, and drive process improvements.