Sr. Functional Consultant

Posted 5 Days Ago
Be an Early Applicant
6 Locations
In-Office or Remote
Senior level
Digital Media • Software • Analytics
The Role
Serve as the primary functional expert for o9 supply chain planning implementations: ensure platform usability and uptime, configure post‑go‑live enhancements, validate data and end‑to‑end workflows, resolve issues, create and run test cases, train global super/end users, and liaise with development to improve product and processes based on customer feedback.
Summary Generated by Built In

Transforming the Future of Enterprise Planning

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.

This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

Senior Functional Consultant

At o9, we invest in people. We seek talented, driven individuals to power our transformative approach. You’ll thrive in a dynamic, supportive environment, growing while making a real impact.

What you’ll do for us 

  •  Demonstrate thorough knowledge of industry best practices, business processes, o9’s solutions, technical architecture, and value proposition

  • Responsible for solution usability and uptime by resolving any customer issues in a timely fashion, ensuring the accuracy of data loads and validating the e2e workflows

  • Identify any design issues in the existing setup and coordinate with other o9 consultants to solve the business problem. Be the single point of contact for any platform level upgrade/patch/hotfix

  • Configure the o9 platform based on the change requests/enhancements post go-live and deliver them to solve deep operations / supply chain problems

  • Create and execute workflow and data analytics test cases. Work on bugs/issues and track progress at resolving issues using support tool

  • Support Super User and End User training, for a global user base

  • Actively help in improving internal processes and product features based on customer feedback by interfacing with the development and operations teams. 

What you’ll have

  • Experience: 2+ years of experience with implementing supply chain demand planning applications.

  • Education: Bachelor’s degree in computer science, management information systems or a related field Languages: SQL, MDX, T-SQL or similar; Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, CPLEX or similar is desirable.

Skills: 

  • Deep understanding of supply chain planning concepts including Demand Management, Distribution Planning, Master Planning and S&OP.

Characteristics: 

  • Strong ability to lead by example and demonstrate proficiency in both product and domain. Patient listener with the ability to clearly articulate your viewpoint to manage and deliver to customer expectations, even under pressure. 

  • Ability to analyze and process large amounts of data and complement it with intuition to prioritize and focus on the highest value opportunities or the biggest risks is key.

  • We really value team spirit: Transparency and frequent communication is key. At o9, this is not limited by hierarchy, distance, or function.

What We Offer

  • Competitive Salary – We recognize and reward talent.

  • Tech Tools – Choose a Windows or PC laptop, whatever helps you work best.

  • Flexible Work – Work from home two days a week—less commuting, more time for what matters.

  • Supportive Team – Work alongside a diverse, talented team you can learn from every day.

  • Diversity & Inclusion – We celebrate our international workforce and value different perspectives.

  • Food & Drink – Enjoy healthy snacks, fresh fruit, teas, and coffees.

How the process works

Apply – Submit your application by clicking the Link below.

Initial Contact – Our recruiter will connect with you via video or phone call to discuss the role and understand your background.

Online Assessment - (If Applicable)

Tech Round 1 – An initial technical discussion to evaluate your skills and expertise.

Tech Round 2 – A deeper technical assessment to understand your approach and proficiency.

Managerial Round – A conversation with the hiring manager to evaluate collaboration, team fit, and growth potential.

HR Round – A final discussion on company culture, expectations, and career progression.

More about us… 

At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.

With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value.

o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey!

Skills Required

  • 2+ years implementing supply chain demand planning applications
  • Bachelor's degree in Computer Science, Management Information Systems, or related field
  • Proficiency with SQL, MDX, T-SQL or similar query languages
  • Deep understanding of supply chain planning concepts (Demand Management, Distribution Planning, Master Planning, S&OP)
  • Ability to analyze and process large amounts of data and prioritize high‑value opportunities
  • Statistical, optimization and simulation skills using tools like R, SAS, CPLEX (desirable)
  • Experience with o9 platform configuration, upgrades, and support

o9 Solutions Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about o9 Solutions and has not been reviewed or approved by o9 Solutions.

  • Fair & Transparent Compensation Pay is often characterized as fair or market-aligned, with multiple statements expressing satisfaction with salary levels. Compensation appears competitive in certain roles and departments, contributing to a generally acceptable pay experience for many.
  • Leave & Time Off Breadth Time-off offerings are described as generous, including PTO and, in some places, unlimited PTO framing. Flexibility around time off is positioned as a meaningful component of the overall rewards package.
  • Parental & Family Support Family-oriented benefits are described as a notable strength, including parental leave and childcare-related supports such as FSAs, vouchers, and breastfeeding benefits in some locations. External recognition tied to working-parent support reinforces the perception of family benefits as a differentiator.

o9 Solutions Insights

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The Company
HQ: Dallas, TX
920 Employees

What We Do

O9 Solutions is a cloud-based business management platform powering digital transformations of integrated planning and operations.

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