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Provide ServiceNow ITSM and application support, resolving incidents and fulfilling service requests. Monitor application reliability, troubleshoot complex issues, communicate with stakeholders, document solutions, and improve support practices. Apply Generative AI, Agentic AI, prompt engineering, and AI evaluation to automate processes and optimize workflows. The role requires independent problem-solving, strong communication, and collaboration.

Source and screen IT and non-IT candidates, conduct telephonic interviews, coordinate client interviews and feedback, share shortlisted profiles, maintain ATS records, manage offers and joining follow-ups, negotiate salaries, and prepare recruitment pipeline reports. The role also involves building candidate talent pipelines and understanding client hiring requirements.

Lead end-to-end SAP S/4HANA Group Reporting implementations, including solution design, configuration, consolidation, intercompany processes, currency translation, system integrations, reporting, testing, deployment, and client workshops. The role also includes mentoring junior consultants and supporting presales, estimation, documentation, and solutioning activities.

Supports daily back-office operations through data entry, documentation, record maintenance, Excel updates, reporting, and internal team coordination. The role requires accurate and timely task completion, basic computer and MS Office skills, communication, attention to detail, and willingness to work rotational shifts, including night shifts.

Support and troubleshoot critical applications and AI/ML solutions, including deploying, monitoring, and managing machine learning models on Google Cloud Vertex AI. Serve as a subject matter expert, analyze system issues, implement solutions, document technical processes, collaborate cross-functionally, and adopt emerging AI technologies.

Develop and validate communication software for call, SMS, VoLTE, and data services. Implement RIL, IMS, LTE, GSM, call processing, location management, and network resource management functionality. Analyze carrier requirements, create software solutions, execute verification and interoperability tests, debug communication systems, and collaborate with development and testing teams.

Leads SAP ABAP technical development and delivery for SAP HANA projects. Responsibilities include technical design, coding, code review, troubleshooting, performance optimization, project delivery, timeline and deliverable management, cross-functional coordination, and mentoring team members.

Lead enterprise ServiceNow ITOM solution architecture, implementation, integrations, and IT operations transformation. Serve as a technical SME, manage teams, collaborate with stakeholders, address technical risks, architect scalable solutions, drive continuous improvement, and mentor junior team members.

Manage reception and front desk operations, greet visitors, handle calls and emails, maintain visitor records and documentation, coordinate appointments and meeting schedules, support internal teams, and assist with daily administrative activities while maintaining a professional reception environment.

Designs, customizes, and extends Salesforce CG Cloud Retail Execution applications for retail business processes. Acts as a technical SME, leads solution decisions, troubleshoots complex issues, develops integrations and APIs, and applies development best practices. Collaborates with cross-functional teams, mentors team members, and supports timely project delivery. Experience with Angular, React.js, or Android development is advantageous.