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Provides employment placement and retention services for participants with disabilities and employment barriers. Responsibilities include recruiting and screening participants, conducting intake and orientations, coordinating job searches and interviews, providing case management and counseling, building employer and community relationships, documenting outcomes, and supporting retention goals. The role also maintains compliant participant files, promotes employment programs, and performs extensive travel to support participants and employer partnerships.

Supervises daily e-commerce department operations, including staff scheduling, payroll, training, performance monitoring, quality control, policy compliance, customer inquiries, production improvement, and opening or closing locations.

Assists with organization-wide recruiting by developing sourcing plans, identifying candidates, screening applications, conducting phone interviews, coordinating interviews, completing reference and background checks, and supporting hiring managers. Builds candidate networks through online platforms, professional groups, colleges, and community employment centers. Maintains recruiting records, supports employer branding initiatives, and helps implement recruiting programs and special projects while following employment laws and organizational procedures.

Oversee daily HR operations, employment-law compliance, investigations, unemployment claims, payroll and wage-hour practices. Advise managers on HR matters, support staff training and development, lead direct reports, maintain compliant policies, and improve HR resource efficiency. The role also serves as a liaison to employee groups and collaborates with the Director of Human Resources.