Goodwill Industries of San Diego County Jobs

Employment Services Job Developer I (Customized Programs)

Goodwill Industries of San Diego County

Employment Services Job Developer I (Customized Programs)

Posted 4 Days Ago

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El Centro, CA, USA

In-Office

Junior

Retail • Social Impact

The Role

Provides employment placement and retention services for participants with disabilities and employment barriers. Responsibilities include recruiting and screening participants, conducting intake and orientations, coordinating job searches and interviews, providing case management and counseling, building employer and community relationships, documenting outcomes, and supporting retention goals. The role also maintains compliant participant files, promotes employment programs, and performs extensive travel to support participants and employer partnerships.

Summary Generated by Built In

About Us

Are you looking for meaningful work and want to make a difference? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

Overview

POSITION SUMMARY: Provides job search and post placement retention services to Employment Services program participants and executes related administrative tasks under the direction of the Customized Programs/Business Development (CP/BD) Manager.

Responsibilities

ESSENTIAL FUNCTIONS:

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statements:

Provides job development to companies and organizations resulting Employment Services participants obtaining long term competitive employment.

Recruits participants for Customized Programs as designated by the CP/BD Manager. Responsible for prescreening, intake, program orientation, job search and job retention related counseling, all aspects of case management (including thorough and accurate database use to record participant efforts), placement documentation, and addressing participant and employer needs (where allowable) after placement to ensure retention.

Must meet intake, placement, and retention goals (3 months, 6 months, 9 months, and 1 year or more) as set by the CP/BD Manager.

Sets up interviews, and/or accompanies participants (as needed) to job interviews. Ensures participants are referred to and utilize wrap around services to overcome any barriers to employment.

Maintains strong client relationships to ensure completion of job seeker assignments, timely submission of paystubs, and post placement communication.

Attends internal and external program related educational job development meetings. Develops and maintains strong relationships with community agencies/organizations and potential employers that enhance the ability of program participants to get jobs, and makes presentations to explain and promote Employment Services programs.

Monitors participant activity to ensure quality learning, and completion of program and work assignments, and quality outcomes. Ensures client files are complete according to both program and CARF requirements.

Acts as a role model and mentor to program participants by exhibiting professionalism at all times in regards to respectful communication (oral and written) and interactions, job search and retention counseling, keeping scheduled appointments, following through with any agreements with participants, and holding clients accountable to program participation requirements.

Promotes and demonstrates cooperation and teamwork. Assists and shares knowledge and information with other employees as needed or directed by the CP/BD Manager. Works to implement strategies developed by the CP/BD Manager in order to meet department goals.

Performs other duties as required while maintaining performance measures as directed by the CS/BD Manager.

Qualifications

SKILLS AND ABILITIES:

Education: GED or High School education or Certification/License in related field required, AA, BA or BS degree preferred.

Experience: One to two years related experience preferred. Must complete GISD SMART goal Training within 90 days of hire.

Computer Skills: MS Office Suite. Strong E-mail communication skills. Strong file management or case management skills. Must have ability to learn client tracking software, ETO database.

Certificates & Licenses: Must be able to pass all required criminal background checks and become First Aid & CPR certified. Must have a valid CA driver’s license and current insurance, and be able to pass Goodwill’s insurance company requirements for driving on company time. Driver with own vehicle required.

Other Requirements: Works under the supervision of and receives work direction from the CS/BD Manager as required. Must understand and be able to work with collaborating agencies and funders.

Amount of Travel Required: 50-70%

Work Schedule: Normal schedule will be Tuesday - Thursday, 8 a.m. to 3:30 p.m.

Skills Required

GED, high school education, or certification/license in a related field
Associate, bachelor's, or master's degree
One to two years of related experience
Complete GISD SMART Goal Training within 90 days of hire
Proficiency with Microsoft Office Suite and strong email communication skills
Strong file management or case management skills
Ability to learn client tracking software and the ETO database
Pass all required criminal background checks
Obtain First Aid and CPR certification
Valid California driver's license and current insurance
Meet the employer's insurance requirements for driving on company time
Own vehicle and ability to drive for work
Ability to work with collaborating agencies and funders

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The Company

HQ: San Diego, CA

1,300 Employees

Year Founded: 1930

What We Do

Goodwill Industries of San Diego County is a local nonprofit that provides employment and training opportunities for people with disabilities and other barriers to employment. It funds this mission through donated-goods resale and recycling, operating donation centers, retail and outlet stores, and an online store. The organization also offers free career advising, job-search assistance, skills workshops, and placement support to San Diego County residents.