Goodwill Industries of San Diego County Jobs

Human Resources Manager

Goodwill Industries of San Diego County

Human Resources Manager

Posted 25 Days Ago

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San Diego, CA, USA

In-Office

90K-95K Annually

Senior level

Retail • Social Impact

The Role

Oversee daily HR operations, employment-law compliance, investigations, unemployment claims, payroll and wage-hour practices. Advise managers on HR matters, support staff training and development, lead direct reports, maintain compliant policies, and improve HR resource efficiency. The role also serves as a liaison to employee groups and collaborates with the Director of Human Resources.

Summary Generated by Built In

About Us

Are you looking for meaningful work and want to make a difference? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

Overview

Annual Salary Range: $90,000.00 - $95,000.00

POSITION SUMMARY:

Oversee the daily operations of the Human Resources department. Ensures practices follow applicable laws and regulations. Provides leadership and development to HR staff members.

ResponsibilitiesESSENTIAL FUNCTIONS:

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s):

Provides generalist approach to the HR function including projects in the following areas:

Provides direction, guidance, and support to management staff in handling Human Resources matters while ensuring compliance with all applicable employment laws, regulations, organizational policies, and procedures.

Oversees the daily operations of the Human Resources Department, ensuring efficient and compliant administration of HR programs and services.

Promptly investigates employee relations matters, including harassment, discrimination, retaliation, hostile work environment concerns, abuse allegations, grievances, and other workplace complaints. Documents investigations, recommendations, resolutions, and conducts follow-up as appropriate.

Maintains and analyzes complaint and employee relations trends, recommending corrective actions and risk mitigation strategies as needed.

Oversees the administration of Leaves of Absence programs and ensures compliance with ADA, FMLA, CFRA, Pregnancy Disability Leave, work, OSHA, Cal/OSHA, and other applicable regulations.

Oversees the New Hire Orientation process and ensures all onboarding documentation and employment practices comply with applicable employment laws and organizational standards.

Provides support and guidance regarding recruitment, hiring, workforce planning, and staffing activities as needed.

Provides training, coaching, and professional development opportunities for direct reports to support employee engagement, performance, and achievement of departmental goals.

Collaborates with HR team members and organizational leadership to ensure policies, procedures, and company culture are applied consistently, fairly, and in alignment with organizational values.

Recommends updates to personnel policies, procedures, and the Employee Handbook to ensure legal compliance and operational effectiveness.

Oversees unemployment insurance claims administration, coordinates with third-party administrators, and represents the organization in unemployment hearings as needed.

Monitors developments in federal, state, and local employment laws and regulations, advises leadership regarding changes, and ensures policies and practices remain compliant.

Participates in special projects, strategic initiatives, audits, accreditation activities, and continuous improvement efforts that support organizational goals.

Additional duties as assigned.

Qualifications

SKILLS AND ABILITIES:

Education: Human Resources management Bachelor’s degree preferred.

Experience: Minimum of 5 years HR experience.

Computer Skills: Basic computer skills. MS Office, internet, email.

Certificates & Licenses: Valid California Driver’s License with driving record acceptable to Goodwill’s insurance.

Other: Must meet the background check requirements of the department.

Skills Required

Human Resources management training through an accredited college or university
Minimum of 5 years of Human Resources experience
Supervisory experience
Basic computer skills, including Microsoft Office, internet, and email
Valid California Driver's License with an acceptable driving record
Ability to meet department background check requirements
Strong knowledge of employment laws and regulations
Knowledge of payroll and time and attendance systems, including ADP
Knowledge of Wage and Hour regulations
Bachelor's degree
PHR or SPHR certification

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The Company

HQ: San Diego, CA

1,300 Employees

Year Founded: 1930

What We Do

Goodwill Industries of San Diego County is a local nonprofit that provides employment and training opportunities for people with disabilities and other barriers to employment. It funds this mission through donated-goods resale and recycling, operating donation centers, retail and outlet stores, and an online store. The organization also offers free career advising, job-search assistance, skills workshops, and placement support to San Diego County residents.