Deploys and manages production applications and AWS infrastructure using CI/CD, Infrastructure as Code, and configuration-management tools. Administers Linux systems, automates operational tasks with Bash or Python, monitors and troubleshoots infrastructure, and responds to incidents and outages. Maintains security controls, documentation, and infrastructure reliability while collaborating with development and TechOps teams. Participates in on-call support and follows ITIL incident, problem, and change-management practices.

Own the full sales lifecycle, including lead generation, consultative selling, proposals, negotiations, closing, pipeline management, forecasting, and revenue target achievement. Create and optimize marketplace bids, manage online profiles, build global client relationships, and identify upselling opportunities. Conduct market research and collaborate with delivery and internal teams to tailor IT services, including software, ERP, and CRM solutions, to client needs.

Generates and qualifies leads for IT services and software solutions through calls, email, LinkedIn, and online research. Presents offerings, coordinates technical product demonstrations, prepares proposals, maintains CRM data, manages the sales pipeline, nurtures client and partner relationships, and achieves sales targets.