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Perform manual and automated testing across web, mobile, APIs, and databases. Design test plans and reusable automation frameworks, validate functionality and data, manage defects, analyze failures, and execute regression suites through CI/CD pipelines. Collaborate with Agile development, product, business analysis, and DevOps teams throughout the SDLC. Use programming, SQL, reporting, version control, and AI-assisted tools to support reliable software releases.

Leads a cross-functional software delivery POD as business analyst, Scrum Master, project manager, and client point of contact. Responsibilities include requirements elicitation, process analysis, backlog management, sprint facilitation, estimation, release planning, scope and risk control, UAT, quality governance, client reporting, impediment removal, and team development. The role is accountable for delivering agreed scope on time, within quality standards and commercial terms.

Leads strategic HR and talent acquisition, building technical talent pipelines, employer branding, and AI-enabled recruiting processes. Owns workforce planning, career architecture, compensation strategy, HR technology, analytics, policy governance, culture, engagement, and DEI across Pune and London. Manages and coaches an HR Recruitment Associate, partners with leadership on hiring and organizational planning, and coordinates multi-country HR practices. The role is positioned as a pathway toward HR Director responsibilities.

Owns full-cycle recruitment from sourcing through offer acceptance for technical and non-technical roles. Uses job boards, LinkedIn, referrals, campus channels, ATS/HRMS platforms, and AI-assisted screening tools to build pipelines and conduct first-round evaluations. Coordinates interviews, communicates with candidates, manages offers and pre-employment checks, tracks recruiting metrics, maintains candidate records, and hands accepted hires to the HR Manager for onboarding.

Creates and edits technical documentation such as user manuals, quick guides, troubleshooting guides, release notes, UI text, and contextual help. Collaborates with product, engineering, QA, business analysis, and support teams to validate information. Develops reusable templates, organizes content repositories, creates supporting visuals, and tailors content for varied audiences. Maintains documentation through version control and aligns delivery with Agile sprints and product release cycles.

Supports CI/CD pipelines, cloud environments, automated builds and deployments, monitoring, logging, troubleshooting, documentation, and incident response. Collaborates with development, QA, Data Science, and MLOps teams to deploy and monitor applications and machine learning models. Assists with AIOps integration, infrastructure automation, ticket resolution, rollbacks, and maintaining standard operating procedures while developing DevOps expertise.

Supports AI initiatives through research, framework evaluation, dataset preparation, model training experiments, hyperparameter tuning, and evaluation. Documents technical risks and feasibility findings while contributing to responsible AI practices, knowledge sharing, and collaborative development using Python, PyTorch or TensorFlow, Git, Jupyter, and Linux.

Develop and maintain enterprise applications using .NET Core, C#, ASP.NET Core, MVC, Web API, and Entity Framework. Implement features, fix bugs, troubleshoot application issues, optimize performance, write tests, participate in code reviews, and support CI/CD automation. Collaborate with product, design, QA, backend, and DevOps teams in Agile ceremonies while maintaining technical documentation and release materials.