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Owns a $3M–$5M portfolio of 6–8 enterprise clients, serving as an executive advisor and leading digital growth strategies across CRM, marketing automation, commerce, analytics, and digital platforms. Responsibilities include client lifecycle management, business reviews, technology roadmaps, budgets, contracts, escalations, cross-functional delivery, proposals, account expansion, and HubSpot pipeline management.

Designs and implements scalable Salesforce solutions across Service Cloud, CPQ, Marketing Cloud, and Sales Cloud. Responsibilities include architecture design, platform customization, enterprise integrations, stakeholder workshops, technical leadership, code reviews, mentoring, testing, UAT coordination, documentation, and continuous Salesforce platform improvement.

Develop and execute QA strategies for Salesforce Marketing Cloud solutions, including campaign configurations, customer journeys, segmentation, personalization, email rendering, data integrations, APIs, and automation workflows. Perform functional, integration, regression, system integration, end-to-end, and UAT testing; manage defects and traceability; support release validation and production investigations; and maintain QA documentation while improving regression coverage and automation opportunities.

Develop and lead integrated SEO, AEO, GEO, and AI-search strategies for enterprise clients. Translate business goals, search data, customer behavior, and performance insights into prioritized roadmaps spanning technical SEO, content, information architecture, UX, and authority. Guide SEO technicians, review audits, define KPIs, analyze reporting, present recommendations, collaborate cross-functionally, and mentor junior team members.

Lead technical design of client platforms across cloud, data, application, and AI layers. Design cloud-native architectures, data stores, LLM integrations and agent workflows, set engineering standards, review delivery work, optimize performance and costs, and maintain architecture documentation.

Lead and mentor a development team to design, build, and deliver scalable MERN-stack software solutions; oversee SDLC, ensure code quality and testing, align technical strategy with business goals, collaborate cross-functionally, and drive continuous improvement and documentation.

Outbound-focused Business Development Manager responsible for prospecting, high-volume outreach (calls, email, LinkedIn), booking qualified meetings, managing early funnel in HubSpot, researching accounts, and reporting outreach performance to support pipeline growth across priority verticals.