The Role
Designs and implements scalable Salesforce solutions across Service Cloud, CPQ, Marketing Cloud, and Sales Cloud. Responsibilities include architecture design, platform customization, enterprise integrations, stakeholder workshops, technical leadership, code reviews, mentoring, testing, UAT coordination, documentation, and continuous Salesforce platform improvement.
Summary Generated by Built In
Job Title: Salesforce Solution Architect
Location: Mohali
Job Type: Full-Time
Work Mode:- WFO
About Us:-
TRU is a Global Leading Organization dedicated to leveraging cutting-edge technology to drive business innovation and growth. We're architects of online experiences, innovators in the digital landscape, and partners in our clients' success stories. Our journey began with a simple yet powerful vision — to transform businesses through strategic and creative digital solutions.
At TRU, we pride ourselves on a holistic approach to digital excellence. We don't just create websites or run marketing campaigns; we craft immersive digital journeys that resonate with audiences. From the inception of an idea to its execution, we bring together a team of passionate professionals who thrive on pushing boundaries and challenging the status quo.
Our global team comprises of industry experts hailing from Canada and APAC realms including India and Indonesia having creative and innovative minds. We are tech-savvy enthusiasts and bring a wealth of intelligence and expertise to the table. Whether it's web development, design, digital marketing, or emerging technologies, we're here to navigate the complexities and deliver solutions that make a lasting impact.
Position Overview:-
The Salesforce Solution Architect will be responsible for designing and implementing Salesforce solutions that meet business requirements and drive operational efficiency. This role requires extensive experience across various Salesforce clouds, including Service Cloud, CPQ, Marketing Cloud, and Sales Cloud. The successful candidate will work closely with stakeholders to understand their needs and translate them into scalable, high-quality Salesforce solutions.
Job Location and Address:-
- Plot No E 275, Industrial Area, Sector 75, Sahibzada Ajit Singh Nagar, Punjab 140307
Responsibilities:-
Solution Design and Architecture:-
- Design comprehensive Salesforce solutions that meet business requirements and align with best practices.
- Develop architecture blueprints, roadmaps, and technical specifications for Salesforce implementations.
- Ensure seamless integration of Salesforce with other enterprise systems and third-party applications.
Implementation and Customization:-
- Lead the configuration and customization of Salesforce platforms, including Service Cloud, CPQ, Marketing Cloud, and Sales Cloud.
- Oversee the development of custom applications, workflows, and integrations.
- Ensure solutions are scalable, secure, and maintainable.
Stakeholder Collaboration:-
- Collaborate with business stakeholders to gather requirements, identify pain points, and define project goals.
- Conduct workshops and meetings to present solutions, gather feedback, and refine designs.
- Act as the primary point of contact for technical queries and issues.
Technical Leadership:-
- Provide technical leadership and guidance to development teams.
- Conduct code reviews and ensure adherence to best practices and coding standards.
- Mentor junior developers and promote a culture of continuous learning and improvement.
Quality Assurance and Testing:-
- Develop and execute test plans to ensure solutions meet functional and non-functional requirements.
- Coordinate user acceptance testing (UAT) and address any issues that arise.
- Ensure all solutions are thoroughly documented.
Continuous Improvement:-
- Stay up-to-date with the latest Salesforce features, releases, and best practices.
- Identify opportunities for process improvements and system enhancements.
- Drive innovation and adoption of new Salesforce capabilities within the organization.
Requirements:-
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 7+ years of experience in Salesforce solution architecture and implementation.
- Extensive experience with Salesforce Service Cloud, CPQ, Marketing Cloud, and Sales Cloud.
- Strong understanding of Salesforce platform capabilities, limitations, and best practices.
- Proficiency in Apex, Visualforce, Lightning Components, and other Salesforce development tools.
- Experience with integration technologies such as REST, SOAP, and middleware platforms.
- Salesforce Architect certification is highly desirable.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
- Proven track record of delivering high-quality Salesforce solutions on time and within budget.
What We Offer:-
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and innovative work environment.
- Access to the latest tools and technologies in the Salesforce ecosystem.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 7+ years of experience in Salesforce solution architecture and implementation
- Extensive experience with Salesforce Service Cloud, CPQ, Marketing Cloud, and Sales Cloud
- Strong understanding of Salesforce platform capabilities, limitations, and best practices
- Proficiency in Apex, Visualforce, Lightning Components, and other Salesforce development tools
- Experience with REST, SOAP, and middleware integration technologies
- Salesforce Architect certification
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills for collaboration with technical and non-technical stakeholders
- Proven track record of delivering high-quality Salesforce solutions on time and within budget
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The Company
What We Do
Tru Inc. is a premier Enterprise Digital Orchestration firm and global digital transformation agency specializing in bridging legacy architectures with future-ready AI. They provide strategic problem-solving for global enterprises through expertise in headless architecture, agentic workflows, and experience design, helping complex brands transform fragmented digital touchpoints into unified, high-performance ecosystems that foster substantial and enduring results across the globe.
