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Coordinates recruiting interviews and onsite candidate experiences while managing office operations, employee events, vendor relationships, visitor logistics, and badge access. Supports new-hire onboarding, HR data updates, benefits and employment-verification questions, documentation, and People team projects. The role requires strong organization, initiative, warmth, and comfort working in person four days per week in New York.

Own the full post-sale experience for insurance claims clients, including onboarding, data migration, claims program launches, account health, business reviews, renewals, and expansion. Build trusted client relationships, translate claims performance data into insights, coordinate cross-functional issue resolution, and create scalable customer success playbooks, metrics, and operating rhythms.

Own full-cycle recruiting for claims roles, especially claims adjusters across multiple lines of business. Build proactive talent pipelines, partner with Claims leadership, manage high-volume searches, deliver strong candidate experiences, and improve recruiting workflows using data, AI tools, automation, and recruiting technology. The role also involves market research, talent mapping, hiring manager influence, and building scalable recruiting processes in a fast-growing company.

Partners with Claims leadership to address employee relations, performance management, retention, organizational design, workforce planning, and management development. Owns investigations, accommodations, compliance, and sensitive workplace matters while using workforce data and employee feedback to guide decisions. Collaborates with Talent and People Operations on performance cycles, talent reviews, career frameworks, leveling, and scalable people practices in a high-growth environment.

Build and lead Vega’s enterprise sales organization by recruiting, coaching, and developing Account Executives; establishing scalable sales processes, playbooks, forecasting, and operating cadences; supporting complex enterprise deals; engaging senior insurance buyers; and partnering cross-functionally to improve go-to-market execution. This hands-on leadership role requires building a sales organization and repeatable growth engine in an early-stage environment.

Founding SDR will build and run outbound for enterprise AI sales to carriers and MGAs: own cold outreach (calls, email automation, LinkedIn), create target lists, qualify discovery conversations into ARR, collaborate with leadership on messaging, travel to industry events, and scale outbound infrastructure as an early hire in NYC.

Build and own full-stack features across an AI-native insurance claims platform, from discovery and specification through production deployment and maintenance. Collaborate with internal teams and customers, contribute to architecture and technical decisions, improve testing and code quality, review code, and identify opportunities to automate claims workflows using LLMs. Work primarily with TypeScript, React, Python, Kubernetes, AWS, GCP, PostgreSQL, BigQuery, and Dataform in an AI-assisted development environment.

Lead high-impact, cross-functional strategic initiatives alongside executives. Define priorities, scope and execute projects end-to-end, perform quantitative and qualitative analyses, design process improvements, build operating metrics and reporting, and align Product, GTM, and Sales to drive growth and efficiency.

Handle auto physical damage claims, including coverage analysis, liability decisions, reserve adjustments, claim evaluations, settlement negotiations, and recovery efforts. Collaborate with leadership and cross-functional teams, analyze claim trends, pilot process innovations, and support special projects. The role requires licensed claims experience and performance in cycle time and recovery targets, with a hybrid schedule in Atlanta.

Investigate, evaluate, negotiate, and resolve complex commercial general liability claims involving bodily injury, property damage, and personal injury. Manage claims from initial notice through settlement, assess coverage and liability, communicate with insureds and claimants, maintain detailed documentation, prepare reservation of rights letters, ensure regulatory compliance, and collaborate with underwriting, legal teams, defense counsel, and TPAs.