Who we are:
The $250B insurance claims industry runs on fax machines, phone tag, and adjusters buried in paperwork. Cycle times stretch for months. Data is locked in legacy systems. And the workforce is aging out faster than it's being replaced.
Vega is the premier AI-native claims TPA built to replace that entire stack. Our team is equal parts experienced insurance operators and modern technologists. We care deeply about delivering superior outcomes for our clients, and we want builders that get their hands dirty shipping products that move the needle.
Our results: 10x YoY revenue growth, and on track for $XXM run-rate in under 2 years. Backed by marquee VCs like General Catalyst, Lightspeed, and Valor.
About the role:
Vega Claims is growing at light speed and we are officially opening our Active Talent Pipeline for Claims Adjusters. We believe the best hires happen through relationships.
We’re building a roster of top-tier talent so that when our next expansion phase hits, we’re ready to move instantly. If you have a passion for technical excellence and want to be part of an AI-native future, let’s start the conversation. In this role, you'll play a critical part in creating a world-class claims experience by handling first and third party claims, including cargo, auditing and driving claim success through a third party claims administrator.
We’re a distributed team across Columbus, OH, New York, Atlanta, GA, and Chile. This role is a hybrid position going into the Atlanta office.
What you’ll do:
Analyze coverage based on the facts of the loss
Make informed liability decisions, including the consideration of comparative negligence
Collaborate with claims leadership on severity losses, reserve adjustments and claim evaluations
Negotiate settlements with first and third party claimants
Utilize data available to drive focus on claim trends
Handle special projects or additional duties assigned related to your role as an individual contributor of the claims organization
Work across departments to pilot and test new innovations
About you:
5+ years of auto claims handling experience
Active adjusters license in home or designated home state
New York licensing may be required within first 3 months of employment
Consistently exceeds targets including, but not limited to, cycle time and recovery rates
Strong written and oral communication skills
Bias-to-action - you’re not afraid to get your hands dirty and stretch yourself
Owner mentality - take accountability for your actions and results
Strong collaborator with team members based across the country and the world
Successfully able to work in high-growth & ambiguous start-up environments
Nice to Haves:
3+ years of commercial auto and/or transportation claim handling experience.
TPA management or auditing experience.
Litigation management experience.
Independent adjuster licenses in New York.
Prior Insurtech or early-stage startup experience.
Benefits
Competitive salary
Medical, dental & vision insurance
401k with company match
Flexible PTO
Coffee bar and snacks
Onsite parking
Monthly lunches
Vega offers a wide range of best-in-class, comprehensive benefits including 100% employer paid healthcare plans, an up to 4% 401k match program, paid time off, parental leave, wellness reimbursement, work-from-home stipend and more. Vega is committed to building a diverse and inclusive workforce. If you’re interested in this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We'd like to consider you for this position and roles that may be a fit in the future.
Vega is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.
Skills Required
- 5+ years of auto claims handling experience
- Active adjuster license in home or designated home state
- New York licensing may be required within the first three months of employment
- Strong written and oral communication skills
- Ability to work effectively in high-growth and ambiguous startup environments
- 3+ years of commercial auto and/or transportation claim handling experience
- TPA management or auditing experience
- Litigation management experience
- Independent adjuster licenses in New York
- Prior insurtech or early-stage startup experience
Vega Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes comprehensive medical, dental, and vision, with multiple listings stating 100% employer‑paid plan options. This substantially elevates the value of the total rewards package.
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Retirement Support — A 401(k) with up to a 4% company match is consistently advertised across postings. This provides meaningful long‑term savings support alongside base pay.
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Wellbeing & Lifestyle Benefits — Listings highlight a wellness reimbursement and a work‑from‑home stipend, with some locations noting onsite perks such as a gym, snacks, parking, and monthly lunches. These additions complement core benefits and support hybrid/remote work setups.
Vega Insights
What We Do
We are the premier AI-native Claims TPA, that blends the technical expertise of our adjusters and the benefits of modern technology. We have an unwavering commitment to be a proactive risk management partner to our clients, drive industry-leading outcomes, and create a fundamentally more data-rich, transparent and better claims experience. We are backed by General Catalyst, Lightspeed, and Valor Equity Partners. Vega is trusted by leading carriers, MGAs, re-insurers, captives and self-insureds. We have offices nationwide, including Atlanta, Columbus and New York.
Vega Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
