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Leads and manages a telesales team to achieve sales targets. Responsibilities include coaching, training, KPI monitoring, performance evaluations, escalation handling, deal support, sales strategy development, process optimization, reporting, and productivity improvement. Requires experience selling courses, training programs, or educational services, along with strong leadership, communication, negotiation, and problem-solving skills.

Support the content team by writing engaging copy for social media, blogs, and marketing materials. Conduct industry and competitor research, collaborate with designers and video editors, and assist in content planning and brainstorming to develop compelling brand content.

Edit short- and long-form videos for social media and marketing; add transitions, captions, sound effects, and motion graphics; collaborate with content and creative teams; ensure videos meet brand guidelines and project requirements.

Greet visitors, answer and route phone calls, provide basic information in person and via phone/email, and support managers and staff with organizational and communication tasks.

Lead and execute end-to-end video production, edit footage, apply effects, transitions, motion graphics and color grading, collaborate with art and creative teams, provide creative direction, and manage/review junior editors to ensure high-quality multi-platform content.

Manage all technical aspects of video production and editing, collaborate with art and creative teams to select audio, video, and color, edit footage and add effects, handle storyboarding and design direction, and oversee lighting during shoots.

Contact potential and existing customers by phone using scripts, answer product questions, qualify needs, close sales or route leads to field sales, enter and update customer records, process orders, handle complaints, and keep call and sales records to meet quotas.

Manage end-to-end recruitment: post job ads, source/ headhunt, screen, and interview candidates. Provide general HR support to the team as needed.

Manage the full employee lifecycle including recruitment, onboarding, benefits administration, employee relations, and policy compliance. Support hiring processes, maintain HR records, and ensure legal and company regulation adherence while using MS Office and ATS tools.

Manage customer orders from confirmation to delivery: assign shipments to carriers, coordinate with partners, update order statuses, monitor progress, resolve delivery issues, communicate with customers, escalate complex problems, and prepare fulfillment performance reports.