The Role
Contact potential and existing customers by phone using scripts, answer product questions, qualify needs, close sales or route leads to field sales, enter and update customer records, process orders, handle complaints, and keep call and sales records to meet quotas.
Summary Generated by Built In
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus
Benefits
Attractive commission
social and medical insurance
Skills Required
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota, preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma
- BSc/BA
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The Company
What We Do
LeadInTop is a performance marketing agency based in the Middle East that specializes in websites, SEO, and social media marketing to help e-commerce businesses generate more leads and sales. Founded in 2017 as a pioneer in performance advertising, the company empowers e-commerce marketing and describes itself as the first leads supplier company in the Middle East, helping businesses be found on Google.
