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Lead Polestar's corporate communications to protect and shape reputation, drive financial, sustainability and crisis communications, advise senior leaders, coordinate with cross-functional teams, manage media relations, and develop global corporate messaging strategies.

Provide outstanding customer support across phone, email, and chat; guide customers through product details and online purchasing processes; log interactions in CRM; handle complaints and escalations; meet KPIs and SLAs; keep product knowledge up to date and support customers through the buying journey.

Lead Polestar Korea's external and internal communications: develop PR strategy, manage media relations and agencies, handle crisis communications, drive executive and internal messaging, collaborate cross-functionally, and lead PR for product launches and sustainability initiatives to shape brand perception.

Design, build, and evolve high-performance, globally scalable systems. Own system architecture and technical decisions, write well-tested maintainable code, collaborate with product/design/ops, mentor teammates, and promote modern DevOps and engineering practices to deliver reliable customer-facing solutions.

Lead sales volume planning, manage end-to-end digital customer journeys and payment operations, coordinate cross-functional stakeholders, produce commercial performance reports and forecasts, support new model launches, and drive process improvements through data analysis and system enhancements.

Plan, execute and optimize global paid social campaigns; develop channel strategy; manage agencies and platform partners; analyze performance and report insights; support and advise internal markets to improve paid media effectiveness.

Primary customer contact responsible for resolving inquiries across phone, email, and chat. Advocate the Polestar brand, manage inbound communications and escalations, coordinate with service points, and deliver a white-glove customer experience while staying current on product and software.

Handle inbound and outbound customer enquiries via calls, email, cases and chat; provide product advice, first-line complaint resolution, delivery support and other customer engagement tasks to ensure excellent service.

Serve as primary customer contact across phone, email, and chat; resolve inquiries; advocate for customers; use data and feedback to improve the customer journey; collaborate with product, marketing, quality and operations to drive process and experience improvements.

Plan, execute and optimize global display and online video campaigns; develop channel strategy; manage agencies and platform partners; analyze performance, report insights, and support markets to improve paid media efficiency and impact.