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Oversees employee and labor relations including leave administration, conflict resolution, unemployment claims, FLSA audits, onboarding, background checks, and personnel file maintenance. Ensures confidentiality, compliance with company policies and Indiana Gaming Regulations, supports talent acquisition, and assists on special HR projects. Requires licensure, background/drug screening, and flexible scheduling.

Lead vision, strategy, and execution for a unified Customer 360 data platform and enterprise data ecosystem. Drive AI/ML model development and deployment, ensure data governance, collaborate with executives and engineering, and build and mentor cross-functional data product teams to enable personalization and data-driven decision-making.

Oversee daily audits of cage, slots, and non-gaming revenue; verify paper trails and casino monies; audit jackpots, hopper/table fills and credits; report daily income; maintain accounting logs; monitor Revenue Audit Clerks for compliance with company and Indiana gaming regulations.

Create, edit, and publish platform-specific organic social content; provide on-site event coverage; support global social leads with reporting, best practices, influencer coordination, asset management, and compliance; assist short-form video editing and billing coordination.

Create and deliver multimedia graphic assets across print, large-format, signage, digital and marketing collateral. Collaborate with teams, manage projects and vendors, oversee pre-press and maintain brand standards and asset libraries.

Perform revenue and compliance audits across casino operations (cage, slots, table games, marketing, F&B, hotel). Review taxable winnings for Title 31 compliance, produce daily reports, reconcile accounts, investigate variances, monitor credit card transactions, and issue exception reports. Complete required training, assist teammates, maintain safety and ethics reporting, and obtain gaming licensure following background checks.

Support the finance team with accounts payable filing and reporting, vendor inquiries, auditing, account analysis, month-end closing assistance, ad-hoc reporting, and operational improvement projects while maintaining required gaming licenses and passing background checks.

Lead Hard Rock Cafe's global social presence across Instagram, TikTok, Facebook, X and LinkedIn. Develop strategy, manage content production, publishing, community management, influencer campaigns, analytics, and cross-functional collaboration to drive engagement and performance.

Deploy, operate, and automate enterprise network security controls across on-premises and cloud (Azure primary) environments. Tune SASE, perimeter defenses, NDR, WAF, and zero-trust segmentation; build telemetry pipelines, detections, SOAR playbooks, and AI/LLM-driven analysis; perform incident triage and collaborate with architecture, SOC, and infrastructure teams. Participate in on-call rotation and continuous improvement.