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Supervise casino cage and vault cashiering operations, oversee team members, ensure accurate cash handling, communicate with guests and staff, perform cashiering tasks, maintain attention to detail, and complete required licensing and background checks.

Supervise daily casino cage and vault cashiering operations, oversee team members, ensure accurate cash handling, communicate with guests and staff, perform math and 10-key/computer tasks, comply with gaming licensure/background checks, and work in a busy casino environment.

Maintain and optimize the corporate network: design, configure, and troubleshoot routers, switches, firewalls and wireless. Monitor performance, implement security and access controls, manage upgrades, vendor interactions, budgeting, and documentation. Provide network performance tuning, cabling expertise, and escalate vendor issues. Participate in training and adhere to company policies and ethics.

Lead paid digital and social strategy and execution across Hard Rock properties with emphasis on Ticketmaster partnership. Manage end-to-end campaign setup, tracking, optimization, agency collaboration, data activation, reporting, and AI-driven improvements to maximize ticket sales and marketing ROI.

Oversee daily audits of cage, slots, and non-gaming revenue; verify paper trails and casino monies; audit jackpots, hopper/table fills and credits; report daily income; maintain accounting logs; monitor Revenue Audit Clerks for compliance with company and Indiana gaming regulations.

Develop and maintain short- and long-term demand forecasts across gaming, hotel, F&B, and entertainment. Build dashboards, monitor forecast accuracy, analyze variance drivers, manage data integrity, automate pipelines, and translate forecasts into staffing, scheduling, and budget plans while collaborating with property leaders, IT, Marketing, and Finance.

Support HR Manager with hiring, onboarding, team member relations, badge issuance, I-9 processing, payroll/paycard distribution, HRIS and Kronos updates, benefits/vendor communications, cash handling, and general HR administrative duties in a fast-paced casino resort environment.

Administers and evaluates employee benefits programs, ensuring compliance with laws and insurance contracts. Processes enrollments, changes, terminations and COBRA; reconciles billing; conducts orientations and open enrollment sessions; communicates benefits to employees and resolves insurer or payroll discrepancies.

Provide training, development, and engagement support for HR. Deliver Brand Induction Orientation and other trainings, assist HR team with HRIS reporting, compliance tracking, applicant and team member guidance, and event support while maintaining confidentiality and strong internal customer service.

Lead enterprise gaming strategy and project management for new openings and existing properties. Oversee vendor relations, KPI reporting, SOPs, compliance, floor optimization, capital planning, and post-opening stabilization to ensure operational and brand standards across the enterprise.