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Provides sales and revenue analytics, tracks SaaS funnel metrics, builds automated dashboards, maintains Salesforce data integrity, and supports executive business reviews. The role partners with revenue, data engineering, technology, and data teams to validate reporting, improve operational processes, resolve issues, and deliver actionable insights for go-to-market planning and execution.

Maintain and improve four marketing websites across brands. Build responsive pages from Figma, manage CMS content, optimize performance, SEO and UX, troubleshoot codebases, support campaigns and deploy updates under changing priorities.

Lead and build the Medellin engineering hub: recruit and manage engineers, establish engineering practices and AI-native development, partner with Australia org, own delivery and scale a high-velocity, in-office SaaS team.

Provide administrative, facilities, and operational support to ensure smooth office operations: manage correspondence, supplies, onboarding, shipments, vendor relations, scheduling, meetings, and records. Serve as primary office contact and support internal/external communications.

Manage the end-to-end pre-hire and onboarding experience from offer to day one. Coordinate background checks and pre-employment documentation, build onboarding plans with managers, optimize and automate workflows using AI/tools, monitor new-hire metrics, and maintain cross-functional communication to ensure compliance and positive candidate experience.

Serve as the functional Workday expert for US Benefits, Advanced Compensation, and Expenses. Configure and maintain compensation plans, benefits, and expense policies; support annual cycles (open enrollment, compensation reviews); troubleshoot systems; generate reports and analytics; maintain Core HCM data; provide tiered support for Talent and Help modules; conduct audits, training, and system enhancement activities; ensure data privacy and compliance.

Provide high-level administrative support to CEO, COO, CFO, and CRO. Manage complex calendars, prepare meeting and Board materials, handle confidential communications, coordinate travel and events, track leadership deliverables, draft communications and presentations, and maintain organized digital filing systems for a remote-first SaaS leadership team.

Manage end-to-end accounts receivable for UK and US customer portfolios: maintain aging reports, drive collections via phone/email, reconcile accounts, resolve disputes, collaborate cross-functionally, escalate high-risk accounts, and meet KPIs to reduce DSO.

Manage UK and US accounts receivable portfolio end-to-end: drive collections, maintain aging and reconciliations, resolve disputes, negotiate payment plans, collaborate cross-functionally, escalate high-risk accounts, and meet KPIs to reduce DSO.

Design, develop, and maintain cloud-native, high-performance applications using C#/.NET and Azure services. Implement front-end features (Angular/.NET MAUI), apply design patterns and clean architecture, write unit/integration tests, leverage AI tools, participate in code reviews, mentor juniors, and collaborate in Agile teams to build scalable, secure REST APIs and data solutions.