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Support the Retail Store Manager in coaching and leading the sales team, maintain store operations, meet sales and performance goals, deliver outstanding customer service, train staff, manage inventory and store appearance, and participate in marketing and sales initiatives to drive revenue and growth.

Provide HR administrative support across multi-state compliance, agency correspondence, payroll garnishments, HRIS recordkeeping (Paycom), employment verifications, audits, and routine HR inquiries.

Provide first-level IT support to retail locations: intake and triage tickets, perform Level 1 troubleshooting, document resolutions, and escalate as needed. Assist under supervision with Level 2 diagnostics, hardware/peripheral setup, basic network/VoIP/printer/CCTV support, access provisioning, and project implementation tasks.

Support the Retail Store Manager in coaching and leading staff, drive and exceed sales and operational targets, maintain store operations, train team members, deliver exceptional customer service, and participate in marketing and sales initiatives.

Make high-volume outbound calls using AT&T CCLM leads, follow scripted qualification to book confirmed in-person appointments for field sellers, log call outcomes in real time (CCLM), notify managers, meet dial and appointment metrics, use Dialpad, follow DNC compliance, and collaborate with SDR team to improve conversion.

Provide first-level IT support for retail locations: intake and triage tickets, perform Level 1 troubleshooting, document resolutions, escalate complex issues, assist under supervision with Level 2 tasks, hardware/peripheral setups, basic network/UCaaS/VoIP/printer/CCTV support, and help with project deployments under manager direction.

Process and reconcile vendor invoices and payments, match invoices to POs, maintain AP records, assist with month-end/year-end closes, support audits, resolve vendor/payment issues, and ensure compliance with controls and policies.

Support the Retail Store Manager by coaching and leading the store team, driving sales and AT&T performance initiatives, maintaining operations and inventory, delivering excellent customer service, training staff, and helping execute marketing and staffing activities to meet sales goals.

Support the Retail Store Manager in coaching staff, driving sales, maintaining store operations, inventory, and appearance. Deliver excellent customer service, meet performance targets, participate in marketing and sales initiatives, and train toward future store management opportunities.

Prepare, batch, and upload high volumes of transactions accurately and on time. Reconcile batch totals, investigate discrepancies, maintain batching logs, support month-end/year-end close, and assist audits while ensuring compliance with internal controls.