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Reviews flagged time punches across retail stores, investigates punch histories, schedules, edits, and video when needed, documents factual findings, opens and routes compliance cases, tracks cases through closure, and reports recurring issues. The role requires careful handling of confidential payroll information, Excel-based data review, organized follow-through, and clear written summaries. Preferred experience includes Paycom, time-and-attendance systems, multi-unit wireless retail, overtime and meal-break rules, and English-Spanish bilingual communication.

Processes ticketed HR transactions in the HRIS, including separations, status changes, promotions, transfers, offer letters, offboarding checklists, and account updates. Maintains accurate employee records, store management lists, and commission eligibility data while supporting payroll discrepancy resolution and compliance with final pay requirements. Handles confidential information and coordinates with market leadership to ensure timely processing.

Prepares, validates, organizes, reconciles, and reports transaction batches supporting Accounting and Compensation teams. Uses Python, AI tools, and Excel to extract transaction data, apply business rules, calculate totals, identify discrepancies, maintain audit records, and generate reports. The role requires independent verification of AI-generated outputs, adherence to internal controls, protection of sensitive financial information, and opportunities to automate repetitive processing tasks.

Provides HR administrative support by managing employee records, HR reports, agency correspondence, compliance deadlines, employment verifications, audits, and wage garnishments. Maintains accurate Paycom HRIS data, handles confidential information, coordinates with payroll and HR leadership, and ensures documentation is audit-ready across a multi-state environment.

Prepare, review, batch, upload, and reconcile high-volume transactions while maintaining accurate records and complying with internal controls. Coordinate with Accounting and other departments to resolve discrepancies, support month-end and year-end close activities, and provide documentation for audits. The role requires strong attention to detail, organization, communication, and basic Microsoft Excel proficiency.

Processes and verifies vendor invoices, expense reports, and payment requests; matches invoices to purchase orders; reconciles vendor statements; resolves discrepancies; maintains accounts payable records; supports month-end and year-end close, audits, internal controls, and vendor communications.

Supports employee relations, policy interpretation, investigations, compliance, claims, leaves, onboarding, and HR system setup. The role advises employees and leaders, manages workplace concerns, coordinates with payroll and third-party administrators, conducts onboarding sessions, and ensures compliance with employment laws across multiple states. Spanish and English bilingual communication supports employee and management engagement.