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Leads performance management and employee experience strategies, including performance review cycles, goal setting, employee listening, engagement initiatives, and performance systems administration. Analyzes workforce feedback and trends, advises leaders, supports change management and adoption, and aligns employee development and recognition programs with organizational priorities. Manages assigned resources and drives continuous improvement in organizational culture, employee effectiveness, and leadership accountability.

Assists with maintaining financial records, reconciling balance sheet and general ledger accounts, posting journal entries, preparing financial reports, supporting monthly and year-end close activities, and assisting with budgeting and audits. Reviews financial statement schedules, researches reconciliation differences, maintains accounting procedures, tests system enhancements, and performs assigned special projects.

Manages research grant accounts by setting up awards, monitoring and approving expenditures, reconciling balances, reviewing grant guidelines, preparing financial reports, and supporting account reviews. Verifies salary, fringe, and subaward invoices for budget alignment, regulatory compliance, and proper documentation. Partners with investigators, UAMS Grants Accounting, and internal departments to resolve discrepancies and ensure timely payments and accurate reporting.

Analyzes business, market, competitive, and environmental data to support hospital-wide planning, strategic development, service-line planning, marketing, public relations, and business proposals. Coordinates planning projects, develops business objectives, maintains relationships with organizational leaders, designs databases and decision-support reports, and communicates research findings and competitive intelligence.

Maintain and reconcile general ledger and balance sheet accounts, post journal entries, prepare financial schedules and reports for month- and year-end close, assist with financial statement preparation, budgeting, audits, system testing, and recommend process improvements.

Provide first-level application support and system maintenance for assigned Epic modules, develop and optimize reports/dashboards, perform data extraction and validation, participate in testing and change control, collaborate with clinicians and business stakeholders, and maintain system documentation and training materials.

Supervise payroll operations to ensure accurate, timely payroll processing and payments, compliance with IRS and external reporting, and documentation of payroll processes. Lead payroll system testing and upgrades, resolve technical payroll issues, manage benefit setup and deduction codes, identify process improvements, and serve as subject-matter expert and escalation point. Provide backup payroll processing support and oversee personnel actions for the payroll team.

Builds and manages donor, advisor, prospect, and volunteer relationships to secure planned and major gifts; leads development programs, solicits and stewards donors, supervises staff, collaborates with foundation team, and supports legacy giving outreach and marketing.