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Lead business analysis for WPS and money exchange operations: gather and document BRDs/FRDs, map and optimize processes, ensure MOHRE and CBUAE compliance, run data analysis and reporting, coordinate stakeholders, support projects, and train teams using JIRA, Confluence, Visio/Lucidchart and Excel.

Lead stakeholder collaboration to gather and document BRD/FRD for WPS and money exchange; map and optimize processes using Visio/Lucidchart; ensure MOHRE and CBUAE compliance; manage requirements and tasks in JIRA/Confluence; perform data analysis and reporting in Excel; coordinate Operations, IT, and Compliance and support projects and trainings.

Provide administrative and operational support to the executive team, coordinate meetings and projects, manage documents and communications, handle travel and expense reporting, support cross-functional teams, plan events, and proactively solve workflow issues to improve organizational efficiency.

Act as company liaison with UAE government entities to manage visas, work permits, trade license renewals, and compliance. Prepare and submit government documentation, coordinate with HR, handle immigration and labor processes, maintain records, and ensure adherence to UAE laws and regulations. Represent the company in official meetings and implement government mandates.

Design and coordinate mechanical installations for building projects, produce design drawings and calculations, optimize components for manufacturability and cost, select materials, and develop mechanical documentation using CAD/CAE tools.

Prepare and process monthly payroll, issue payslips, manage employment records, handle absences, deductions, allowances and settlements, conduct payroll audits, generate payroll and medical reports, liaise with government authorities and insurance providers, and manage blue-collar recruitment end-to-end.

Design, develop, and maintain scalable .NET web applications and services. Collaborate with cross-functional teams, write clean code, perform code reviews, troubleshoot and optimize performance, mentor junior developers, and stay current with emerging technologies.

Lead and mentor a team of industrial designers to develop user-centered products from concept through production. Oversee design strategy, prototyping, testing, cross-functional coordination, vendor management, and ensure manufacturability, quality, and alignment with business goals.

Provide first-line technical support to end users for hardware, software, and network issues; manage user accounts in Active Directory; configure devices and peripherals; maintain systems, updates, and documentation; track and resolve tickets; assist with VPN and wireless/network issues and inventory management.

Manage end-to-end supply chain including import/export operations, shipping/receiving, compliance with international trade laws, supplier negotiations, inventory and cost control, team training and performance management, and maintaining import/export compliance databases to ensure on-time delivery and regulatory adherence.