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Provide administrative and operational support including data entry, filing, document and calendar management, stakeholder liaison, implementing procedures, identifying process improvements, and undertaking ad-hoc projects to ensure smooth office operations.

Manage day-to-day accounting including accounts payable/receivable, month-end and year-end closes, journal entries, and reconciliations. Maintain and improve internal controls, use Autocount and related accounting tools, collaborate with departments to provide financial insights, and support process improvements.

Identify and develop new customers for freight forwarding (air, sea, land). Prepare quotations, negotiate pricing, maintain client relationships, coordinate with operations to ensure service delivery, track shipments, and report sales pipeline and performance.