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Coordinate remote vehicle deliveries, pick-ups, and drop-offs while providing concierge-level client service. Manage appointments, personalized communications, and use video conferencing, e-signature, and CRM tools to ensure seamless, flexible, customer-centric experiences.

Lead and manage the dealership sales team to achieve sales, profitability, and customer satisfaction targets. Desk deals with F&I, monitor CRM and lead follow-up, manage inventory presentation and pricing, coach and recruit sales consultants, produce forecasts and reports, and coordinate with accounting, service, and parts to ensure operational compliance and smooth customer experiences.

Guide customers through vehicle purchases by understanding needs, demonstrating vehicles and features, arranging test drives, coordinating financing, completing sales paperwork, following up for satisfaction and referrals, and meeting sales and customer satisfaction goals while representing company values.

Sell new and used vehicles by engaging customers, demonstrating and test-driving cars, handling inquiries and follow-up, preparing purchase paperwork, warm-calling past customers, and delivering vehicles. Report sales activities to the Sales Manager.

Greet customers and move, retrieve, and prepare customer vehicles. Maintain orderly parking, lot, showroom, and shop appearance. Vacuum vehicle interiors and ensure professional vehicle pickup/delivery. Perform other duties as needed.

Guide customers through vehicle purchases by assessing needs, demonstrating vehicles, coordinating financing, completing sales paperwork, following up for satisfaction, and meeting sales and customer service goals.