Sales Manager

Knight Automotive Group is a family-owned and family-centric company built on integrity, accountability, and care for one another. For over 17 years, we’ve proudly served our communities by providing end-to-end automotive solutions — from sales and service to fleet and upfitting — all under one roof. Our success starts with our people. We believe in creating an environment where team members feel supported, valued, and empowered to grow.

At Knight Automotive Group, we live by our Core Values: being accountable and taking great care of each other, always doing the right thing, focusing on our guests with empathy and helpfulness, staying respectful, genuine, and fun (“the sun, not the salt”), and never being satisfied — always striving for improvement and excellence. Together, we’re building a culture that wins through teamwork, continuous growth, and a shared commitment to doing things the right way.

The Sales Manager is responsible for leading and managing the dealership’s sales team to achieve volume, profitability, and customer satisfaction goals. This role oversees daily sales operations, desking deals, coaching consultants, and ensuring compliance with company processes and manufacturer standards. The ideal candidate is a hands-on leader with strong communication skills, a results-driven mindset, and a passion for mentoring others while maintaining a positive and professional culture.

Key Responsibilities

• Lead, train, and motivate the sales team to achieve monthly and annual sales targets.
• Desk and structure deals in coordination with the F&I department to ensure profitability and compliance.
• Monitor CRM activity, lead management, and follow-up processes to maximize customer opportunities.
• Oversee new and used vehicle inventory presentation, pricing, and merchandising.
• Assist the General Sales Manager and General Manager in developing and executing sales strategies.
• Ensure exceptional customer satisfaction and follow-up throughout the buying experience.
• Maintain accurate sales forecasts, reports, and performance metrics.
• Work closely with accounting, service, and parts departments to ensure smooth operational flow.
• Support recruitment, onboarding, and ongoing training for sales consultants.
• Uphold Knight Automotive Group’s Core Values — accountability, integrity, teamwork, and continuous improvement — in all leadership actions and interactions.

What We Offer

• Competitive and performance-driven pay structure
• Health, Dental, Vision, and Life Insurance
• 401(k) retirement plan
• Paid time off (PTO), holidays, bereavement, maternity/paternity leave
• Employee discounts on vehicles, parts, and service
• Paid online and offsite hands-on training for continued professional development
• Opportunities for career advancement within a growing, family-owned automotive group
• A supportive, family-oriented culture built on teamwork, integrity, and continuous improvement

Qualifications

• 3+ years of automotive sales management experience required; dealership experience strongly preferred.
• Proven track record of achieving sales and profitability goals.
• Excellent leadership, communication, and team-building skills.
• Strong understanding of automotive retail sales processes, CRM tools, and F&I integration.
• Proficiency with dealership management systems (Dealertrack, CDK, or similar).
• Analytical mindset with the ability to interpret financial and performance data.
• High level of professionalism, integrity, and accountability.
• Valid driver’s license and clean driving record required.