Top Tech Jobs & Startup Jobs

Leads the roadmap and delivery of a centralized SOP and operational knowledge platform. Converts procedures into AI-agent skills and workflows, develops ontology and knowledge graph frameworks, establishes governance and controls, and drives adoption across Operations, Technology, Risk, Data, and business stakeholders. The role also monitors knowledge quality, platform effectiveness, operational efficiency, and AI readiness while managing transformation initiatives and continuous improvement.

Manage Taiwan-hosted banking applications: support operations and deployments, oversee system change and release management, handle production incidents and security patching, coordinate user requirements, testing, contracts and budgets, and ensure compliance with bank and group standards.

Develops and operationalizes enterprise data management standards, governance frameworks, controls, tooling, playbooks, and learning materials. Partners with business units to implement data ownership, quality, metadata, lineage, risk management, and regulatory practices. Tracks governance outcomes, risks, dependencies, audits, and remediation. Serves as a data champion and coordinates regulatory and industry initiatives involving data and AI governance while promoting data accountability and literacy.

Provide specialized operational support to a credit card customer centre, ensuring efficient service delivery, compliance, quality, and control. Responsibilities include collaborating across teams to improve processes and customer experience, maintaining stakeholder relationships, supporting employee training, and following approved workflows and regulatory requirements.

Develops and manages lending partners, negotiates contracts, supports digital loan-processing integrations, monitors partner loan performance, improves incoming case quality, and supports new business initiatives. Coordinates with technology, credit, finance, legal, vendors, and other stakeholders to ensure timely project delivery. Conducts marketing research and recommends innovative improvements to digital channels and partnership productivity.

Support senior data scientists in designing, building, testing, and evaluating machine learning, GenAI, and agentic AI solutions. Responsibilities include data preparation, exploratory analysis, model development, documentation, experiment tracking, code repository maintenance, and sharing new AI techniques. The intern will collaborate with stakeholders, communicate findings, and develop practical experience with Python, data science libraries, SQL, cloud AI tools, and responsible AI concepts.

Supports testing for a new banking system, including functional, regression, data migration, and user acceptance testing. Develops and maintains test cases and scripts, identifies and tracks defects, collaborates with analysts, developers, and project managers, prepares test reports, and assists with data preparation, information consolidation, and data analysis.

Prepare and review Group financial reports, monthly accounts, year-end statutory accounts, financial performance analyses, disclosures, and regulatory submissions. Review accounting treatments, ensure compliance with accounting policies and statutory requirements, maintain internal controls, and support finance projects involving process reviews, system enhancements, and new system implementations.

Manage customer service center quality by reviewing and releasing service request forms, performing real-time sampling, verification and end-of-day reconciliation of bank transactions, and conducting monthly telephone service quality evaluations to ensure transaction accuracy and service standards.

Provide executive administrative support to the Head of Technology, manage calendars, travel, expenses and confidential communications. Oversee contingent workforce lifecycle: hiring renewals, onboarding, profile maintenance, vendor billing, and recordkeeping to ensure compliant, efficient workforce operations.