Associate/Analyst, Specialist, Performance & Financial Planning & Support, Technology & Operations

Reposted One Month Ago
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Kwun Tong, HKG
In-Office
Senior level
Fintech • Information Technology • Software • Financial Services
The Role
Provide executive administrative support to the Head of Technology, manage calendars, travel, expenses and confidential communications. Oversee contingent workforce lifecycle: hiring renewals, onboarding, profile maintenance, vendor billing, and recordkeeping to ensure compliant, efficient workforce operations.
Summary Generated by Built In

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibility 

Tech Staff Onboarding & Workforce Management:

- Hiring Renewal and Replacement: Govern and support the end-to-end process for hiring, renewal, and replacement of the contingent workforce.

- Collaborate closely with hiring managers, HR, and external vendors to ensure a smooth and efficient onboarding experience for new contingent staff.

- Monitor and track contingent workforce contracts and ensure timely renewals or replacements.

- Facilitate communication and coordination between all parties involved in the contingent staff lifecycle.

Tech Staff Profile Maintenance:

- Execute all updates of application technology workforce profile changes within various systems platforms.

- Ensure accuracy and completeness of all data related to contingent staff profiles.

- Manage related tasks concerning vendor billing and invoice processing for contingent staff.

- Maintain organized records and documentation for auditing purposes.

Performance and Strategic Planning:

- Support input metric updates across financial, operational, and customer success dashboards.

- Flag red, yellow, and green performance triggers early and partner with department leaders to build corrective action plans.

Assistant Support to Head of Technology:

- Manage calendars, including scheduling meetings, appointments, and travel arrangements.

- Act as back up of administrative tasks, including procurement, People Engagement.

Requirements

- 2+ years of experience in performance management, administrative support or a similar role

- Strong analytical and problem-solving skills, with the ability to interpret financial data and provide meaningful insights

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams

- Ability to work independently and prioritize tasks effectively

- Attention to detail and a commitment to delivering high-quality work

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Location:

Two Harbour Square

Job:

COO Office/Business Mgt & Support

Schedule:

Regular

Employee Status:

Full time

Skills Required

  • Minimum 5 years of experience in administrative support, performance management, or a similar role
  • Strong analytical and problem-solving skills with ability to interpret financial data and provide insights
  • Excellent communication and interpersonal skills for effective cross-functional collaboration
  • Ability to work independently and prioritize tasks effectively
  • Attention to detail and commitment to delivering high-quality work
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The Company
HQ: Singapore
41,000 Employees
Year Founded: 1968

What We Do

DBS Bank is a leading financial services group in Asia, headquartered in Singapore. It provides a full range of consumer, SME, and corporate banking services. The bank is recognized for its digital innovation, having been named 'World's Best Digital Bank' and 'World's Best Bank' by various publications. It also operates the DBS Foundation, which supports social enterprises and community initiatives, reflecting its commitment to creating impact beyond traditional banking.

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