The Role
Manage Taiwan-hosted banking applications: support operations and deployments, oversee system change and release management, handle production incidents and security patching, coordinate user requirements, testing, contracts and budgets, and ensure compliance with bank and group standards.
Summary Generated by Built In
- Overall responsible for the Applications support and systems setup in DBS Taiwan, manages the entire Technology Applications in the Bank both on Operations and Project delivery, to support the following operations services and projects:
- Manage Country tech application hosted in Taiwan or Region and major support on Customer Service and Digital Process system.
- User requirement management and analysis for project implementation/new enhancement.
- System change management
- Manage system change request in DBSTW internal CI/CD system
- Manage system change request in DBSTW internal change management system
- Collaborate with DBS internal party to deploy system changes and support BU to do Live verification
- Production Incident management and issue diagnostic.
- Application/System Security management (vulnerability fix / security patching /ISCD)
- Project management (contracts, SOWs, delivery etc).
- Obtain contracts /SOWs approval for system enhancement/ project implementation
- Obtain budget approval for project implementation and process improvement.
- Obtain support from related internal and external parties according to project organization structure.
- Manage project implementation and process improvement within agreed budget, scope, and time.
- Manage user testing and sign-off. Manage procedure update.
- Manage management reporting and escalation.
- Ensure compliance to DBSTW standard and policy as well as Group standards and regulatory requirements.
- Deployment of applications systems to support business and units in the Bank.
Requirements:
- Supporting applications/projects management,
- Collaborated with cross-departmental and international teams to achieve project goals.
- Participated in system-related projects, contributing to optimization and implementation efforts.
Location:
Taipei Hub - 13FJob:
TechnologySchedule:
RegularEmployee Status:
Full timeSkills Required
- Supporting applications and projects management
- Collaborate with cross-departmental and international teams to achieve project goals
- Participate in system-related projects, contributing to optimization and implementation
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The Company
What We Do
DBS Bank is a leading financial services group in Asia, headquartered in Singapore. It provides a full range of consumer, SME, and corporate banking services. The bank is recognized for its digital innovation, having been named 'World's Best Digital Bank' and 'World's Best Bank' by various publications. It also operates the DBS Foundation, which supports social enterprises and community initiatives, reflecting its commitment to creating impact beyond traditional banking.








