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Build platform primitives for service provisioning, deploy tooling, workflow orchestration, and service ownership at Cursor. Improve developer experience and production reliability by creating shared abstractions, declarative service configuration, durable workflows, and a service catalogue to speed provisioning and incident resolution.

Founding leader to build and scale a digital, tech-touch customer success function for a developer-first product. Own onboarding, activation, retention, GRR/NRR, usage-driven health scoring, AI-powered engagement, community channels, and experimentation. Hire and develop directors and CSMs, partner cross-functionally with Product, Growth, RevOps, Sales, and Marketing to drive product-led expansion across self-serve and usage-based customers.

Own strategic customer engagements from discovery through delivery: scope time-boxed AI/LLM projects with executives, lead technical discovery, configure workflows and integrations, enable adoption through training and playbooks, monitor feasibility, surface expansion opportunities, and escalate product gaps to Product and Engineering.

Design and own Cursor's storage layer: databases, caches, and multi-database topology. Build sharding, migrations, query instrumentation, cache infrastructure, and guidance for choosing storage engines to ensure reliability, performance, and scalable operations.

Partner with Sales leadership, Recruiting, and Revenue Operations to lead headcount planning, own sales capacity/productivity models, produce monthly reporting and leadership dashboards, and manage the consolidated Sales-led P&L tying headcount and spend to bookings, ARR, revenue, and margins.

Own the full sales cycle to win new business for an AI-powered developer tool. Build pipelines, guide technical evaluations and rollouts, manage complex multi-stakeholder deals, demonstrate ROI tied to developer productivity, and influence product roadmap through customer feedback.

Own full sales cycle for enterprise engineering accounts: prospect, close new logos, expand revenue, manage complex procurements and security/legal reviews, partner with Sales Engineering/Product/CS, and exceed revenue targets.

Lead and scale a modern Sales Development team in London focused on demand interception, PLG signals, and automation experiments. Build playbooks, recruit and coach Account Associates, partner with Growth/RevOps, and create scalable outbound motions to convert lower-tier users and penetrate enterprise accounts.

Design and build security features across product, cloud, and infrastructure. Anticipate vulnerabilities, implement secure defaults, enable developer-friendly security, and ship robust protections for code, agents, and tooling.

Lead and build a founding commercial sales team targeting high-velocity, digital-native startups. Define repeatable playbooks, establish forecasting and reporting, partner with RevOps and GTM, hire and coach AEs, and collaborate cross-functionally to scale a new commercial segment.