AI Deployment Manager - Japan

Posted 6 Hours Ago
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Hiring Remotely in Japan
Remote
Entry level
Artificial Intelligence • Generative AI
The Role
Own post-sale success for enterprise customers by driving AI product adoption, retention, renewals, and expansion. Lead onboarding and enterprise rollouts, engage technical and executive stakeholders, develop repeatable AI workflows, monitor account health and usage data, and represent customer feedback internally to influence product priorities.
Summary Generated by Built In

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.

About the role

As an AI Deployment Manager (ADM) at SpaceXAI, you’ll own the post-sale journey for a portfolio of enterprise customers, driving adoption, retention, and expansion. You’ll help organizations successfully roll out Grok, Grok Build (Cursor), Grok Bot, and Grok APIs and evolve how they work with AI across knowledge work and coding.

You’ll operate at the center of each account, partnering with developers, admins, and executives while working closely with Sales, Field Engineering, Product, and Support. You’ll shape rollout strategy and influence SpaceXAI’s roadmap priorities through customer insight.

Success is measured by customer retention, product adoption, and revenue expansion.

What you’ll do

  • Manage a book of business with our top enterprise customers, owning the long-term success of each account

  • Engage CTO / VP / SVP Engineering stakeholders to demonstrate ROI and guide AI-driven organizational change

  • Lead enterprise rollouts end-to-end: onboarding, enablement, internal champions, and scaled adoption

  • Turn high-impact use cases into durable, repeatable workflows across teams

  • Monitor account health and usage data to drive renewals and expansion with AEs

  • Represent the customer internally, synthesizing feedback and influencing product priorities

You may be a fit if

  • You’ve worked at the intersection of business and technology and thrive in customer-facing roles

  • You can translate customer needs into clear technical plans and measurable outcomes

  • You understand modern engineering and knowledge-work orgs, the SDLC, developer and knowledge-worker workflows, and tool adoption

  • You communicate comfortably with multiple functions around an enterprise including developers and senior executives

  • You’re analytical and operational, using data to prioritize and drive action

  • You’re already a power user of Grok, Grok Build (Cursor), Grok Bot, or Grok APIs (or modern AI tools for knowledge work and coding) with strong opinions about what great looks like (big plus)

Skills Required

  • Experience at the intersection of business and technology
  • Experience thriving in customer-facing roles
  • Ability to translate customer needs into technical plans and measurable outcomes
  • Understanding of modern engineering and knowledge-work organizations
  • Understanding of the software development life cycle and developer and knowledge-worker workflows
  • Ability to communicate with developers and senior executives
  • Analytical and operational ability to use data to prioritize and drive action
  • Power-user experience with Grok, Grok Build, Grok Bot, Grok APIs, or modern AI tools for knowledge work and coding
Am I A Good Fit?
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The Company
HQ: Lincoln
300 Employees
Year Founded: 2022

What We Do

We'd like to automate coding. To advance that mission, we're building Cursor. Our work includes training the world’s most widely used coding models, creating infrastructure that supports billions of requests per day, and building better ways for humans and AIs to work together.

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