Monitor, interpret, and analyze state and federal regulatory and legislative changes; advise and collaborate with divisional partners to ensure compliance; manage regulatory research, respond to public/state/federal inquiries, review PR materials for regulatory/reputational risk, and oversee consumer complaints and resolutions.

Conduct market research and analyze quantitative and qualitative data to evaluate brand performance and perception. Monitor brand metrics, develop audience segmentation, recommend optimizations for web, blog, and social channels, prepare reports and presentations, and collaborate cross-functionally to support brand campaigns and strategy.