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Design, develop, and maintain ServiceNow applications, workflows, and integrations across modules. Collaborate in Agile teams, perform code reviews and testing (including ATF), support CI/CD and platform upgrades, troubleshoot production issues, document solutions, and mentor junior developers while following security and compliance standards.

Develop and manage relationships with commercial clients to sell and support treasury management products. Drive fee revenue, create sales plans, train referral partners, prepare proposals, and ensure compliance while providing ongoing customer service and product innovation support.

Perform independent commercial credit underwriting and risk assessment including financial statement and tax return spreading, global cash flow and collateral analysis, loan structuring and covenants, appraisal review, portfolio management support, and presenting loan requests. Assist lenders with documentation, customer meetings, inspections, and training junior analysts while ensuring regulatory and policy compliance.

Develop and maintain client relationships to sell and support treasury/cash management products, drive fee revenue, train and engage associates, lead merchant services, prepare proposals/agreements, ensure compliance, and participate in sales planning and community outreach.

Manage the SBA/Government Lending Operations team, ensuring compliance with SBA regulations, supervising staff, and overseeing the entire loan lifecycle from documentation to servicing.

The Wealth Management Admin Assistant prepares reports, responds to correspondence, schedules meetings, and maintains compliance with banking procedures while providing excellent customer service.

Originate and manage HELOCs, portfolio loans, and fixed-rate purchase/refinance loans. Drive business development, manage pipeline and borrower communications, collect and verify documentation for underwriting via AUS, prepare loan write-ups, ensure compliance with Freddie Mac and bank guidelines, explain loan disclosures, cross-sell bank products, and support closings. Maintain CRM records and deliver high customer service.