Top Tech Jobs & Startup Jobs

Design and operate monitoring systems and automation tools, collaborate with teams for integration, and analyze infrastructure performance for improvements.

Lead the program management team to deliver effective learning experiences, design curriculums, and manage various learning initiatives in line with business strategies.

Responsible for managing FBB customer relationships, analyzing customer insights, executing CRM campaigns, and improving customer experience.

Provide technical support for AIS Fibre customers by troubleshooting internet and service issues via phone. Assist with service-related inquiries and recommend products based on customer usage.

The role involves managing customer inquiries, maintaining client relationships, handling service contract processes, and generating sales reports.

Perform warehouse and administrative tasks: sort and organize products, pick, pack and prepare orders, inspect incoming/outgoing items, load goods for delivery, check and maintain stock accuracy and tidiness, and carry out other duties as assigned by supervisors.

Monitor and analyze network quality KPIs (coverage, OOKLA speed/consistency), develop KPI methodologies and analytical models, benchmark competitors, deliver data-driven reports and insights, and coordinate cross-functional initiatives to improve network quality and support management decisions.

Perform warehouse duties including sorting products by category, picking and packing orders, verifying inbound/outbound items, loading goods for delivery, checking and organizing stock, maintaining orderliness, and completing other tasks assigned by supervisors.

Analyze customer data to create segmentation and tailored care plans; design customer journeys and messaging for products/services; report performance, analyze VOC and CE surveys, and implement improvement activities to resolve pain points and enhance customer experience.