AIS Fibre Technical L1

Reposted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Bangkok, Phra Nakhon, Bangkok, THA
Remote
Entry level
Information Technology • Software
The Role
Provide technical support for AIS Fibre customers by troubleshooting internet and service issues via phone. Assist with service-related inquiries and recommend products based on customer usage.
Summary Generated by Built In

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

ตัวแทนองค์กร (Brand Ambassador) ที่ปรึกษา (Consult) ให้กับลูกค้า AIS Fibre ด้าน Service & Technic ผ่านช่องทางการรับสายและโทรออก

Job Description

- แก้ไขและวิเคราะห์ปัญหาใช้งาน Internet, AIS Playbox
- แก้ไขและวิเคราะห์ปัญหาใช้งาน Application/Service/Website ไม่ได้
- ตรวจสอบและแก้ไขปัญหาสาย Fiber Optic Cable ขาด
- การแก้ไขปัญหาอุปกรณ์ไม่สามารถเชื่อมต่อ Internet ได้ เช่น Notebook, Tablet, Smartphone, Smart TV
- เลื่อนนัด, ติดตาม, ขอยกเลิกนัดช่างซ่อม (Onsite)
- ติดตามปัญหาการใช้งาน Internet, AIS Playbox, Application, Service, Website
- แนะนำสินค้า และบริการ ตาม Life Style การใช้งานของลูกค้า เช่น Application หรือ บริการเสริมใหม่ของบริษัท

Recruiter

Kantinan Leecharoenphatsakun (กัณตินันท์ ลี้เจริญภาสสกุล), Karatdaw Krishnabhakdi (กะรัตดาว กฤษณะภักดี), Kunlanuch Sarawasee (กุลนุช สระวาสี), Methaphat Dissayapattanasak (เมธาพัฒน์ ดิษยพัฒนศักดิ์), Suchada Nantasukhon (สุชาดา นันตสุคนธ์)

Skills Required

  • Eager to learn and grow
  • Basic understanding of internet and applications
  • Ability to analyze and solve problems
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Phayathai, Bangkok
4,005 Employees
Year Founded: 1990

What We Do

Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with 5G technology which currently covers 77 provinces through 3 core businesses: mobile phones, high-speed home broadband through AIS Fibre, and Digital Services in 5 aspects of video, the Cloud, digital payments, the Internet of Things (IoT) and services provided jointly with partners. The company is also expanding into AIS eSports and AIS Insurance Service. All of this is to proceed with the vision of becoming a Cognitive Tech-Co, to support a robust digital infrastructure for the country, boost the industrial sector’s competitive potential and upgrade quality of life for all Thais.

Similar Jobs

Ericsson Logo Ericsson

Intern - Talent Acquisition

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Remote
Bangkok, Phra Nakhon, Bangkok, THA
88000 Employees

Capco Logo Capco

Data Governance Specialist

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Remote or Hybrid
Bangkok, Phra Nakhon, Bangkok, THA
6000 Employees

Capco Logo Capco

Managing Principal (Tech)

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Remote or Hybrid
Bangkok, Phra Nakhon, Bangkok, THA
6000 Employees
80K-120K Annually

Capco Logo Capco

Cloud Engineer

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Remote or Hybrid
Bangkok, Phra Nakhon, Bangkok, THA
6000 Employees
200K-250K Annually

Similar Companies Hiring

Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account