Marketing Specialist (AIS Fibre - CRM campaign)

Reposted 2 Months Ago
Be an Early Applicant
Hiring Remotely in Bangkok, Phra Nakhon, Bangkok, THA
Remote
1-2 Annually
Junior
Information Technology • Software
The Role
Responsible for managing FBB customer relationships, analyzing customer insights, executing CRM campaigns, and improving customer experience.
Summary Generated by Built In

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

Responsible for FBB customer relationship management to strengthen customer engagement.

Job Description

Roles & Responses

1. Responsible for FBB customer relationship management to strengthen customer engagement.
2. Analyze FBB profile in order to understand customer insight and design retention campaign.
3. Measure & Monitor retention campaign effectiveness & business impacts from campaigns.
4. Improve customer experience in each moment of truth, Strengthen benefit and Treatment.
5. Responsible for CRM campaign execution focusing on myAIS app., Full-e Services for digitize lift style.

Qualifications

1. Bachelor’s or Master's Degree in MKT, Business Computer, MIS or related field.
2. At least 1-2 years’ experience in campaign execution, campaign analysis, market analysis, CRM campaign management.
3. Able to take data analysis and understand customer behaviors to capture by segmentation and set attractive offering.
4. Knowledgeable and at least intermediate skills in Microsoft Excel, Power point, Tableau ,Power BI
5. Analytical Thinking and possesses experiences in CRM, Project Management.

Recruiter

Narakorn Pengsawang (นรากร เพ็งสว่าง)

Skills Required

  • Bachelor's or Master's Degree in MKT, Business Computer, MIS or related field
  • At least 1-2 years' experience in campaign execution, campaign analysis, market analysis, CRM campaign management
  • Ability to analyze data and understand customer behaviors
  • Intermediate skills in Microsoft Excel, PowerPoint, Tableau, Power BI
  • Experience in CRM and Project Management

AIS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AIS and has not been reviewed or approved by AIS.

  • Healthcare Strength — Health and wellness offerings include annual check-ups, vaccinations, and access to an onsite wellness center with medical and physiotherapy services. Insurance coverage extends to medical, dental, life, and accident protection from the first day of employment.
  • Retirement Support — A voluntary provident fund is available alongside participation in the national Social Security system and access to an employee credit cooperative for savings and loans. Statutory protections such as compensation coverage for work-related injury or illness are also highlighted.
  • Parental & Family Support — Leave and welfare supports cover compassionate leave and assistance for life events such as marriage, miscarriage, bereavement, and inpatient care. Stated provisions indicate attention to family needs that align with, and in places go beyond, standard local practice.

AIS Insights

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The Company
HQ: Bangkok
4,005 Employees
Year Founded: 1990

What We Do

Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with 5G technology which currently covers 77 provinces through 3 core businesses: mobile phones, high-speed home broadband through AIS Fibre, and Digital Services in 5 aspects of video, the Cloud, digital payments, the Internet of Things (IoT) and services provided jointly with partners. The company is also expanding into AIS eSports and AIS Insurance Service. All of this is to proceed with the vision of becoming a Cognitive Tech-Co, to support a robust digital infrastructure for the country, boost the industrial sector’s competitive potential and upgrade quality of life for all Thais.

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