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Act as the primary technical lead for customer accounts, drive onboarding and adoption of the Agentic SDLC platform, monitor technical account health, mitigate risks, advocate customer needs to product and sales teams, and identify expansion opportunities to grow and retain accounts.

Act as customers' technical advisor to drive onboarding, adoption, and retention of Port's Agentic SDLC Platform. Develop success strategies, oversee account technical health, mitigate risks, liaise with internal teams, and identify expansion opportunities to deliver customer value.

Act as a technical trusted advisor to onboard, drive adoption, and ensure technical health of customer accounts. Develop success strategies, mitigate risks, coordinate with Sales/R&D/Marketing, and identify expansion opportunities.

The Senior Full Stack Engineer will develop solutions for internal developer portals, handling both frontend and backend tasks, and is experienced in complex system design.

Shoot and edit brand, social, and event video content using in-house studio and Sony FX3. Manage edits from brief to picture lock, apply LUTs and basic color grading, collaborate on shoot planning, and keep project assets organized. Travel occasionally for conferences and off-site productions.

Manage end-to-end deal desk and quote-to-cash processes, maintain CRM hygiene (HubSpot), own territory/account assignments, optimize sales processes and tools, produce analytics and reports, and document SOPs to support Sales, Finance, and Legal.

Owner of technical go-to-market for Port: craft demo-driven product narratives, build and manage demo environments, create technical content and training, and partner cross-functionally to translate platform capabilities into customer value.

Own and build the companys end-to-end procurement function: design policies and workflows, manage vendor relationships, negotiate contracts and renewals, run supplier sourcing and market research, lead cost-reduction initiatives, enforce procurement governance, and implement procurement automation.

Serve as a post-sale technical advisor designing and implementing scalable, secure IDP architectures. Lead discovery and architecture workshops, create solution designs and playbooks, enable customers on Port configurations, and collaborate across Product, Engineering, and Customer Success to drive platform adoption and feedback.

Define and deliver technical product narratives, build and maintain demo environments, create demo videos, reference designs, tutorials, and technical enablement. Collaborate with Product, Engineering, Sales, Partners, and CSMs to translate complex platform features into customer-facing value and training materials.