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Perform environment discovery and assessments, deploy and configure security and managed services tools (EDR, SIEM, M365 security, RMM, PSA), document findings and processes, coordinate client transitions, handoffs, vendors, and manage service tickets to ensure secure, smooth onboarding.

Design, implement, and secure LAN/WAN and cloud infrastructures for MSP and enterprise clients. Conduct firewall audits, vulnerability assessments, SIEM monitoring, incident response, onboarding/offboarding, and maintain compliance (ISO 27001, ITIL). Manage firewalls, routing, VPNs, Microsoft 365, servers/AD, virtualization, and monitoring/RMM tools. Produce technical reports and disaster recovery plans.

The HRBP Lead will strategize and implement HR practices to align with business objectives, manage client communications, lead HR initiatives, and ensure compliance.

Manage L1/L2 helpdesk teams, design and deliver technical training, act as escalation for desktop, networking, M365, AD, Intune, VPN and endpoint issues, monitor SLAs/KPIs, maintain SOPs/KBs, handle client relationships, and ensure ITIL-compliant service delivery.

The L2 Endpoint Systems Engineer will support endpoint patching and management, handle incidents and service requests, and maintain asset documentation. Responsibilities include deploying patches, managing third-party applications, and ensuring endpoint compliance and security.

Overnight NOC analyst responsible for continuous network and system monitoring, troubleshooting and resolving complex incidents, mentoring junior analysts, maintaining documentation and tickets, coordinating deployments, meeting SLAs, participating in on-call rotation, and communicating issues to stakeholders across client environments.

Lead end-to-end vendor transition-out for infrastructure services, managing planning, knowledge transfer, asset reconciliation, risk mitigation, contract close-out, access deprovisioning, stakeholder coordination, and post-transition stabilization to ensure uninterrupted operations.

Own and deliver technical projects (onboarding, migrations, upgrades, hardware refreshes, offboarding) end-to-end. Act as primary liaison between clients, engineers, and stakeholders; build schedules, budgets, and documentation in Jira; manage risks, vendors, procurement, and secure offboarding. Mentor junior PMs and ensure projects close securely, on time, and within budget.

Manage end-to-end recruitment focused on sales and technical roles (including NOC/SOC). Source, screen, and assess candidates; coordinate technical evaluations; maintain ATS records; partner with hiring managers; track recruitment metrics and build talent pipelines to meet hiring targets.

Develop and execute B2B marketing programs including email, social, content, webinars, events, and co-marketing. Create sales enablement materials, manage website and automation platforms, track campaign metrics, support sales enablement, and ensure consistent branding across channels.