Job Title: HR Business Partner (HRBP) Lead
Location: On-site
Working Hours: 2:00 PM – 11:00 PM
Department: Human Resources
Reports to: Director of Operations
Job SummaryWe are seeking an experienced and strategic HR Business Partner (HRBP) Lead to act as a trusted advisor to business leaders and clients. The role involves driving HR strategy, managing stakeholder relationships, leading HR initiatives, and ensuring alignment between business goals and people practices. The HRBP Lead will also serve as a key point of contact for client communication and HR delivery.
Key ResponsibilitiesStrategic HR Partnership
- Partner with senior management and business leaders to align HR strategies with business objectives.
- Guide workforce planning, organizational design, performance management, and employee engagement.
- Lead and implement HR initiatives that support business growth and operational excellence.
Client Communication & Stakeholder Management
- Act as the primary HR point of contact for assigned clients and internal stakeholders.
- Manage regular communication with clients regarding HR matters, workforce updates, escalations, and compliance issues.
- Participate in client meetings, calls, and reviews to ensure seamless HR support and service delivery.
- Address client concerns professionally and provide timely, solution-oriented responses.
Employee Relations & Compliance
- Handle complex employee relations matters, investigations, and conflict resolution.
- Ensure compliance with labor laws, company policies, and HR best practices.
- Support disciplinary actions, grievance handling, and corrective action processes.
Leadership & Team Management
- Lead, mentor, and support HR team members to ensure high performance and accountability.
- Review HR processes and continuously improve systems, policies, and documentation.
- Ensure consistency in HR practices across teams and client accounts.
Performance & Talent Management
- Oversee performance management cycles, goal setting, appraisals, and feedback processes.
- Support talent development, succession planning, and retention strategies.
- Collaborate with Talent Acquisition and L&D teams to meet business needs.
Requirements
- Bachelor’s degree in human resources, Business Administration, or a related field (Master’s preferred).
- 6+ years of progressive HR experience, with prior experience in an HRBP or HR leadership role.
- Strong experience in client-facing HR roles or managing external stakeholders.
- Excellent communication, negotiation, and interpersonal skills.
- Sound knowledge of labor laws and HR compliance.
- Ability to work independently, manage multiple priorities, and lead initiatives end-to-end.
Skills Required
- Bachelor's degree in human resources, Business Administration, or a related field (Master's preferred)
- 6+ years of progressive HR experience, with prior experience in an HRBP or HR leadership role
- Strong experience in client-facing HR roles or managing external stakeholders
- Excellent communication, negotiation, and interpersonal skills
- Sound knowledge of labor laws and HR compliance
- Ability to work independently, manage multiple priorities, and lead initiatives end-to-end
What We Do
Technology, when paired with the right people, unlocks remarkable growth. That’s the belief behind every solution delivered by Prime System Solution. We bring together the top 1% of global talent to help businesses build smarter systems, reduce operational friction, and stay ahead in today’s competitive landscape. With delivery hubs in Pakistan, the Philippines, and the UAE, and clients across North America, Europe, and the MENA region, the reach is global and the focus is personal. Rooted in a culture of collaboration, innovation, and inclusivity, every team is built to perform because success isn’t just about tools and tech, it’s about the people who power it. Our Core Services: Managed Services Talent Providing on-demand IT and Finance professionals to help organizations scale quickly, reduce hiring costs, and stay competitive. From Cybersecurity specialists, Cloud architects, and Data Scientists to Accountants, Financial Analysts, and Payroll experts. IT Consulting: Guiding businesses through digital transformation with expertise in Cloud, Cybersecurity, Artificial Intelligence, Data Science, and IT Infrastructure to achieve operational excellence. Financial Consulting: Enabling CFOs, startups, and enterprises to make smarter decisions with consulting in Accounting, FP&A, Risk Management, and Business Advisory for sustainable growth. We provide you with the resources so that you can unlock borderless growth.
