Top Tech Jobs & Startup Jobs

Lead a team of software engineers, oversee software delivery, ensure high technical quality, and support team development in a collaborative environment.

Manage, oversee and deliver multiple client projects for cloud contact centre solutions. Own project initiation, planning, delivery, testing, financial control and documentation. Act as single client contact, coordinate virtual teams, support presales, manage costs and billing, run risk/change controls, and drive post-project improvements to ensure timely, on-budget, high-quality delivery and customer satisfaction.

Manage multiple client projects from initiation to delivery, ensuring time, cost and quality targets. Maintain project documentation, test plans, financial controls, customer communications, and process improvements while working with sales and virtual teams.

The Support Engineer will manage customer incidents, deliver solutions, and maintain communication to ensure effective service and customer relationships.

Work with sales and technical stakeholders to design, propose and deliver bespoke CCaaS/SaaS solutions. Liaise with product, provisioning and support teams, create technical designs and costings, maintain sector knowledge, and build strong customer relationships to ensure successful implementation and ongoing support.

Senior BDM responsible for identifying, qualifying, and closing complex, high-value SaaS and CX/CCaaS deals. Manage account planning, pipeline, forecasting, bids/tenders, stakeholder relationships, proposals, and CRM. Lead cross-functional bid teams, mentor junior sales colleagues, and travel to customer sites to deliver solutions and ensure customer satisfaction.

Drive full sales cycle for Content Guru's CX and CCaaS solutions in the UK: prospect, qualify, bid, close deals, maintain account plans, forecast accurately, and coordinate internal teams to ensure customer satisfaction and revenue targets are met.

Support pricing management and commercial analysis: maintain price books, assist pricing updates and quoting, analyse competitor pricing, liaise with Sales, Product, Procurement, Legal and partners, and help improve pricing processes and governance.

Lead and execute a global sales strategy for a cloud CX/CCaaS provider, manage international sales teams, drive revenue targets, oversee pipeline, bids and forecasting, build strategic customer and partner relationships, represent the company at industry events, and develop sales talent and processes to improve performance.

The Support Engineer resolves technical issues, manages customer inquiries, delivers software upgrades, and maintains service level agreements. They provide exceptional customer service and improve internal processes.