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Own healthcare provider customer accounts, drive retention and platform success, analyze claims and denial data, lead implementations, build scalable processes, and translate customer needs into product features and AI automations. The role requires direct customer communication and daily collaboration with RCM, Support, Product, Design, Engineering, and Sales teams.

Own P&L forecasting, annual planning, quarterly forecasts and monthly reporting. Analyze unit economics, margins, CAC/LTV, and optimize capital allocation for product, partnerships, and M&A. Partner cross-functionally with Sales, Product, Engineering, and leadership to scale GTM and improve efficiency. Implement AI-enabled FP&A tools to automate variance analysis and rolling forecasts and drive strategic decision-making.

Partner with Sales to pitch and close enterprise healthcare prospects by mapping revenue-cycle challenges to Candid’s solutions. Deliver demos, conduct value analyses, craft implementation plans with Product/Delivery/RCM teams, and build sales enablement processes, tools, and knowledge to scale the sales organization.

Perform analysis and build scalable data models, dashboards, and self-serve tooling to inform product, engineering, and leadership decisions. Implement ETL, maintain BI platforms, and deliver data products and visualizations for internal teams and clients to improve operational efficiency and business strategy.

Lead design of B2B SaaS experiences for healthcare payments, building scalable systems, data-driven interfaces, and design frameworks. Drive end-to-end projects from research to implementation, mentor designers, and align cross-functional teams to elevate product UX quality.

The Senior Software Engineer will design, develop, and maintain scalable healthcare billing systems while collaborating with cross-functional teams to enhance customer outcomes.

The Head of Sales Operations will lead sales operations, manage GTM functions, optimize tech stack, and provide insights to executives.

Lead full-cycle recruiting for engineering individual contributor and leadership roles. Partner with hiring managers to develop strategies, source and screen candidates, run interviews, extend offers, and ensure positive candidate experiences. Drive process improvements, build pipelines, use metrics to inform tactics, and maintain relationships with stakeholders to optimize hiring outcomes.

As a Sales Recruiter, you'll manage the full-cycle recruiting process for sales and marketing roles while collaborating with hiring managers and improving recruiting strategies.

Lead full cycle recruiting for non-technical positions. Partner with management to understand talent needs, streamline processes, and enhance candidate experience.